Outlet Area Manager Jobs

This role will lead Ramen Shun' Outlets restaurant operation. The Goal is to maintain HIT Company standard to every customer and lead day to day operation system. Building Ramen Shun together with management team and report directly to CEO/COO

Responsibilities

• Establish targets, KPI’s, schedules, policies, and procedures
• Identify customers needs and respond proactively to all of their concerns
• Manage all Outlet's F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Manage in total 3-5 outlets at the same time
• Comply with all health and safety regulations
• Preserve each outlet excellent levels of internal and external customer service
• Report on management regarding sales results and productivity
• Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork
• Manage to maintain company standard and expectation to meet quality control guidelines
• Conduct regular training both in hard skills and soft skills to all team members
• Lead 3-5 Outlets Team by attracting, recruiting, training, and appraising talented personnel

Qualifications

• Guest-oriented and service-minded
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Candidate must possess at least a Bachelor's Degree in Business Studies/Administration/Management, Food & Beverage Services Management or equivalent.
• Ability to spot and resolve problems efficiently, mastery in delegating multiple tasks, communication and leadership skills.
• Culinary school diploma or degree in food service management or related field
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Minimum 3 years of working experience as Area Manager specializing in F&B/Restaurant Service or equivalent.
• Understand each KPI componentfor outlet and how to achieve them
• In-depth understanding in-store profit and loss (P&L) report, Food hygiene, Health & Safety
• Proven food and beverage management experience
• Preferably Manager/Assistant Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Understand the inventory scheme well
• Understand the process of solving problems related to operational issues