Associate, Account Management Jobs

­­Why Vistra

At Vistra, we believe our clients’ businesses and people can make a difference in the world. That’s why our work is focused on helping our clients act with confidence and speed to seize opportunity wherever it arises. As a global corporate service provider and fund administrator with more than 5,000 professionals in over 45 jurisdictions, we empower legal entities globally to work smarter, grow faster, act responsibly, protect capital and scale across borders — by doing what we do best: reducing risk and enhancing efficiency.

We support our clients over six sectors: Private Equity, Real Estate, Capital Markets, Corporate, Company Formation and Private Wealth and deliver value across three service lines:

• Governance, Risk and Compliance
• Finance, Accounting and Administration
• Advisory and Transaction Support

We grow when you grow, and we succeed when we work together across boundaries and borders, as one team. So, our promise to our clients is the same to you: working together, we will give you the confidence, the tools and the support to achieve your ambitions and leverage your unique skills — to seize your opportunity and help make a difference in the world.

You can also check out our LinkedIn Life page and our About us page to get a sense of Vistra’s culture and our values.

So, what do you think? If you are excited about working with us and think you can get the job done but not quite sure if you meet all the requirements 100%, we want to encourage you to give it a try OR have an informal chat with one of our Talent Acquisition representatives.   

Our opportunity for you:

We have an exciting opportunity for an experienced professional in Associate, Account Management for our Accounting, Tax, and Payroll Services account management team. With a full time and permanent basis, you will be one of our point of contact to our clients that is having Accounting, Tax, and Payroll services with us.

Purpose of the role:

The purpose of this role is to serve as the primary point of contact for clients and aims to foster long-term partnerships and maximize customer retention and business success.

Scope:

• Focusing on customer retention and contract renewals
• Accounting knowledge, including financial statements and tax regulations
• Proficiency in payroll administration and related laws
• Building and maintaining relationships with clients
• Familiarity with accounting software and payroll systems
• Staying updated on market trends and industry knowledge
• Developing account strategies and plans for growth
• Monitoring client accounts and reporting on performance
• Problem-solving abilities in complex situations
• Facilitating communication and coordination between clients and internal teams
• Time management for multiple client accounts and deadlines
• Providing client support and ensuring satisfaction
• Attention to detail and confidentiality

Key responsibilities:

• Assessing client needs and recommending appropriate solutions.
• Staying updated on market trends and industry knowledge.
• Collaborating with internal teams for seamless client support.
• Acting as a customer advocate within the organization.
• Retaining customers and seeking opportunities for account expansion.
• Building and maintaining client relationships.
• Negotiating contracts and managing renewals.
• Managing client accounts and developing strategies for growth.
• Tracking client performance and generating reports.
• Facilitating communication and coordination with clients and internal teams.

 Attributes & Skills:

• Excellent in Verbal and Written English Communications;
• Accounting knowledge, including financial statements and tax regulations
• Time management for multiple client accounts and deadlines
• Proficiency in payroll administration and related laws
• Attention to detail and confidentiality
• Detail-Oriented;
• High level of initiative;
• Familiarity with accounting software and payroll systems
• Problem-solving abilities in complex situations

Relevant experience:

• Minimum 1-3 years of working experience in the same field

Education/Professional Qualifications:

• Bachelor’s Degree in Accountancy/Management/Finance;
• Member of CPA and/or CA is an added value.
• Brevet A & B is a plus;

Join US!

Our promise to our clients is simple: we help them seize opportunity and make a difference in the world. It’s the same to you.

Make a difference — seize your world of opportunity with Vistra!

LET’S GROW TOGETHER