Crm Leads Jobs in Jatiwarna, Kab. Bekasi, West Java

• Should have good communication skills and be able to interface directly with clients.

• Knowledge of building SMS / Push /In-app messages.

• Should have good presentation skills and should be able to clearly communicate ideas, thoughts, and challenges.

• Should be willing to work in a fast-paced environment.

• Should understand the data flow between the marketing automation platform and CRM.

At least 2-4 years of working experience in a digital function (candidates from CRM agency are welcome).

Possess content writing skills with CRM considerations.

Experience in managing digital platform is recommended.

Experience in handling Zendesk operation.

Bachelor's Degree (Computer Science / Engineering / Information Technology or equivalent).

Experience in CRM Databases, SAS (or equivalent), SQL, Micro Strategy, Excel, Campaign Management.

Have 2 years’ experience in Data Analytic or Data Scientist (from Banking/Financial sector preferable).

Knowledge in data mining, business intelligent, analysis tools.

Great presentation skills & analytical thinking.

Analyze customer and transactional data to deliver insight leads to customer focused decisions.

Analyze the post campaign analysis to report and develop actionable recommendations and insight to future campaign.

Strong problem solving and project management skills.

Manage coupon creation for all promo campaigns (Internal and External promo), including promo from bank and brand partners.

Previous experience in Owned Media & CRM (Fresh graduates are also welcomed to apply)

Knowledge of HTML and email marketing is a plus

Excellent written and verbal communication skills in Bahasa Indonesia and English.

Great interpersonal skills with the ability to interact effectively with colleagues across different verticals, and eagerness to learn.

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Analyze data management for CRM related

Have at least 2 years of work experience in CRM, experience working in marketplace is an advantage

Experience with CRM platform Braze and ability to create/edit HTML emails is a big plus

Shaping and delivering of marketing and promotional campaigns

Increase campaign performance through creative testing and performance reviews

Analyze success of email and push campaigns and use this to develop longer term strategy

2+ years’ experience in CRM or Growth position

Excellent communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner

Detail-oriented and highly organized, with the ability to manage multiple tasks and projects simultaneously

Conduct data analysis and segmentation to identify customer needs, preferences, and behaviors, and to develop targeted marketing campaigns

Develop and implement personalized and automation-based campaigns to target specific segments of customers

Identify opportunities to upsell and cross-sell products and services to existing customers, which can significantly increase revenue

Outstanding organizational skills and experience in effectively planning and coordinating projects across multiple departments

Using CRM systems to manage relationships

Collect customer feedback and build something to upgrade customer experience

Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service and operations teams to improve the customer experience

You have 1+ year of relevant experience in CRM, preferably in a fast-paced startup

Experiences in related industries will be highly regarded; beauty, personal care, and/or local beauty brands/platforms (Avoskin, Y.O.U, Skintific, Somethinc, etc.)

2+ years’ experience in CRM or Growth position

Excellent communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner.

Detail-oriented and highly organized, with the ability to manage multiple tasks and projects simultaneously.

Conduct data analysis and segmentation to identify customer needs, preferences, and behaviors, and to develop targeted marketing campaigns

Develop and implement personalized and automation-based campaigns to target specific segments of customers

Identify opportunities to upsell and cross-sell products and services to existing customers, which can significantly increase revenue

Use customer relationship management (CRM) software to manage leads and sales activities

Provide regular reports on sales activities and results to management.

Introducing new products to expand customer experience

Have good communication and selling skills

Minimum of 2 years experience in Sales related position

Have depth knowledge for F&B Industry, especially for beverage trend and future development

Write, edit, and proofread customer-facing copy for emails, in-app notifications, SMS, and other CRM channels.

Tailor messaging for specific customer segments and lifecycle stages to drive engagement and customer loyalty.

Collaborate with the marketing and design teams to ensure a cohesive brand voice and tone across all customer touchpoints.

Work closely with data analysts to assess the effectiveness of CRM campaigns, making necessary adjustments to improve performance.

Stay updated on industry trends and consumer behavior in Indonesia to ensure our messaging remains relevant and engaging.

Ability to translate a brief into an impactful copy that’s consistent with our brand’s tone of voice

Excellent presentation and time management skills.

Monitoring the effectiveness and performance of data entry specialists on a day-to-day basis .

Assist with data entry specialist recruitment to grow the lead database.

Help to maintain a database of potential users for the Data Entry team.

Data validation from data entry specialist.

Have 2-3 years of working experience in e-commerce.

Identify improvement areas, use cases for CRM campaign management tools, and audience management capabilities for the development roadmap

Bachelor's degree in Marketing, Computer Science, Business Management or other majors.

Manage the setup, creation, and updating of emails, push notifications, inbox, card, landing pages, forms, and reports for campaigns.

Knowledge in marketing automation tools is a plus

Excellent written, communication skills and has a creative mindset

Excellent analytical skills and the ability to craft actionable insights from complex data

Ability to understand and manage quantitative business metrics; experience with reporting on metrics to senior management

Manage the channel & segment experiment to improve the performance

At least 3 years of experience in related fields of a fast-paced or high growth environment

Hands-on experience in running CRM programs and infrastructure using MoEngage or other similar tools

Strong analytical and problem-solving skills

Excellent communication and collaboration skills, well-organized, disciplined, and high initiative

Basic knowledge of marketing principles and customer lifecycle management.

Proficient in using WhatsApp and email platforms for communication and customer relationship management.

A chance to work with the top management of Prieds : Ex-Gojek, Ex-YLI by McKinsey, etc.

A chance to work with the top management of

Manage customer relationships via WhatsApp and email channels, ensuring prompt and effective communication.

Strong written and verbal communication skills, with the ability to craft engaging and persuasive content.

Excellent presentation and time management skills.

Monitoring the effectiveness and performance of data entry specialists on a day-to-day basis.

Assist with data entry specialist recruitment to grow the lead database.

Help to maintain a database of potential users for the Data Entry team.

Data validation from data entry specialist.

Have 2-3 years of working experience in sales ops or related fields.

Excellent presentation and time management skills.

Monitoring the effectiveness and performance of data entry specialists on a day-to-day basis.

Assist with data entry specialist recruitment to grow the lead database.

Help to maintain a database of potential users for the Data Entry team.

Data validation from data entry specialist.

Have 2-3 years of working experience in sales ops or related fields.

Excellent presentation and time management skills.

Monitoring the effectiveness and performance of data entry specialists on a day-to-day basis .

Assist with data entry specialist recruitment to grow the lead database.

Help to maintain a database of potential users for the Data Entry team.

Data validation from data entry specialist.

Have 2-3 years of working experience in e-commerce.

Excellent presentation and time management skills.

Monitoring the effectiveness and performance of data entry specialists on a day-to-day basis.

Assist with data entry specialist recruitment to grow the lead database.

Help to maintain a database of potential users for the Data Entry team.

Data validation from data entry specialist.

Have 2-3 years of working experience in sales ops or related fields.

Excellent presentation and time management skills.

Monitoring the effectiveness and performance of data entry specialists on a day-to-day basis .

Assist with data entry specialist recruitment to grow the lead database.

Help to maintain a database of potential users for the Data Entry team.

Data validation from data entry specialist.

Have 2-3 years of working experience in e-commerce.