Sr Account Manager (Event)

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure.

Your main duties in flying with us:

• Manage, update and trouble-shoot the on-ground TMS; Supervised ticket, man power and the system
• Collaborate with cross-functional teams and vendors to deliver exceptional customer service and meet client needs
• Manage a portfolio of client accounts and serve as the primary point of contact
• Build and maintain strong, long-lasting client relationships
• Prepare and present reports on account performance, including sales results, revenue forecasts, and customer feedback.
• Responsible for getting new events to Tiket in Sports, K-Pop, and Beach Club events

Mandatory belongings that you must prepare:

• Ability to communicate effectively in English and Bahasa Indonesia, both orally and in writing.
• Experienced in managing team and thrives as a team player demonstrates a strong work ethic
• Outstanding communication, negotiation, and presentation skills are essential.
• A knack for thinking strategically and anticipating future consequences and trends with data analytics.
• Bachelor’s degree in any relevant field or equivalent experience
• Minimal 4 years of experience in sales, highly preferred with Event background (Sports, Concert, and etc.
• Success in acquiring, building, and maintaining long-term customer relationships