Operation And Marketing Manager

1. Managing tenant relationships: The operation and leasing tenant manager is responsible for building and maintaining strong relationships with tenants. This includes handling tenant concerns, resolving disputes, and ensuring tenant satisfaction.
2. Leasing and Renting: One of the primary roles of an operation and leasing tenant manager is to find new tenants for available space in the mall. They must develop and maintain a database of potential tenants and negotiate lease agreements with them.
3. Customer Service: The operation and leasing tenant manager is responsible for ensuring a high level of customer service within the mall. This includes providing assistance to visitors and resolving customer concerns.
4. Financial Management: The operation and leasing tenant manager must manage the financial aspects of running the mall, such as budgeting, forecasting, and monitoring expenses.
5. Facility Maintenance: The operation and leasing tenant manager is responsible for ensuring that the mall is clean, safe, and well-maintained. They must arrange for repairs, maintenance and cleaning of the facility.
6. Lease Administration: The operation and leasing tenant manager must manage the lease administration process for the mall, including renewals, terminations, and rent collection.
7. Reporting and Analysis: The operation and leasing tenant manager must prepare and present regular reports to senior management on the performance of the mall, including tenant occupancy, sales, and financial performance. The role also requires analysis of market trends and recommendations for changes that reflect those market trends.