Jira & Slack Admin (Eikon Technology)

🙌🏻 About The Company

PT. EIKON Technology (EIKON) is a privately held information technology consulting, outsourcing, and development firm founded in 2007. Ever since, EIKON has been Google Enterprise Partner and being the expert in cloud computing service provider. EIKON works with its client base to develop innovative technology solutions to business challenges.

💰 Salary

Very competitive

🧠 How They Scale

EIKON designs, delivers, deploys and supports a holistic, cutting-edge suite of best-of-breed technologies. This allows organizations to leverage Information Technology to achieve new levels of effectiveness, efficiency, and collaboration. Through years of experience and strategic partnerships with countless business organizations, EIKON has developed methodologies that lead to solutions that don't just get the job done, but improve processes which give enterprises the maximum competitive edge.

👑 Job Role

• You will gather requirements for Project requests and work with internal Paradigm stakeholders, who have various levels , to identify needs to optimize and support our system
• You will work with & support end-users to gather requirements, identify, vet, install and administer plug-ins, add-ons, and extensions create and maintain filters, reports, dashboards, workflows, fields, and schema
• You will perform application and system tasks and assist with version testing
• You will assist with minor and major upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling in conjunction with our hosting partner Interact with an existing customer for support and troubleshooting
• You will help maintain security standards and governance, including managing user permissions based on the needs of the project, functional area, or role
• You will establish and execute data stewardship and best practices in Atlassian systems
• You will create and maintain technical and user-facing documentation
• You will resolve issues as they arise with Projects in coordination with stakeholders and the IT team
• You will perform an analysis and review of current workflows, projects, permissions & functionality to find areas of improvement
• You will develop and compile training materials based on the department’s needs and you will conduct training for employees and new hires regarding how to use the tools, new functionality, etc

⛩️ Requirements

• Have Atlassian Experienced
• Have Slack Experienced

🎁 Perks

• Medical Insurance
• Company Outings
• Competitive Salary
• Dental Insurance
• International Exposure
• THR / Bonus system
• Professional Development