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It Sap System Support

Company

PT. Erajaya Swasembada, Tbk.
Address Area DKI Jakarta, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-06-27
Posted at 11 months ago
Job Description

Provide support for any existing application system issues and other needs related to operations, in accordance with the knowledge and duties of the application support team


Tugas dan tanggung jawab:

  • Melakukan instalasi dan konfigurasi aplikasi (yang telah diserahterimakan dari BA & Development ke Team Application Support), baik yang berlokasi di kantor pusat ataupun di outlet maupun depo
  • Memonitoring atas request yang di submit (SLA dan troubleshoot)
  • Memastikan berjalannya penggunaan aplikasi sistem informasi terkait operasional sehari-hari dalam bisnis perusahaan
  • Menerima Issue dari user melalui Web Ticketing System maupun Non Ticketing.
  • Monitoring Laporan Daily Log dari Team Application Support


Persyaratan:

  • Minimal S1 jurusan Sistem Informasi/ Teknik Informatika dan jurusan terkait
  • Memiliki pengalaman di ERP System (Nilai tambah jika memiliki pengalaman di SAP)
  • Memiliki skill accounting tools (MYOB/ Accurate/ Zahir)
  • Memiliki pengalaman dalam implementasi project aplikasi
  • Memiliki pengalaman dalam dokumentasi system
  • Memiliki pengalaman dalam membuat user manual aplikasi
  • Memiliki pengalaman minimal 2 Tahun di bidang IT Application Support atau bidang terkait
  • Memiliki kemampuan komunikasi yang baik, dan lancar dalam berbahasa Inggris
  • Bersedia bekerja shift (Pagi/Malam) dan standby Weekend (Pagi/Malam) secara bergantian (Dalam 1 minggu tetap 5 hari kerja)