It Support Jobs

About us

Privy is Indonesia's market leader in Digital Signature and Digital Identity, with more than 37 million verified users and more than 2.200 enterprise clients. Our Digital Signature is acknowledged by the Ministry of Communication and Informatics. We have just closed our Series C funding led by KKR on November 2022. We are growing more rapidly than ever, and would love to have talented and enthusiastic individuals onboard.

s :

• Check and update all operating systems and applications used by the user.
• Ensure the proper functioning of physical security devices (CCTV, Fingerlock, etc.).
• Back up physical security devices, laptops, and PCs.
• Perform routine checks on working devices (laptops and PCs), work support devices, and physical security devices.
• Ensure that all work devices (computers/laptops) that the user can use function properly and run as they should.
• Handle issues related to work devices (laptops/PCs) and work support devices (printers, scanners, projectors, etc.).

Job Qualifications :

• 2-4 years of experience as an IT support specialist.
• Ability to determine IT needs and train end-users.
• Ability to keep up with technical innovation and trends in IT support.
• Exceptional ability to provide technical support and resolve queries.
• A bachelor's degree in computer science, information technology, or similar.
• Advanced knowledge of database maintenance and system security.
• Exceptional interpersonal and communication skills.
• In-depth knowledge of computer hardware, software, and networks.