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Company | Marriott |
Address | Bandar Lampung, Indonesia |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-08-15 |
Posted at | 9 months ago |
Job Number 23123788
- High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
- Assists in developing daily and seasonal menu items for the restaurant.
- Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
- Maintains food preparation handling and correct storage standards.
- Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
- Recognizes superior quality products, presentations and flavor.
- Determines how food should be presented and creates decorative food displays.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
- Ensures compliance with all applicable laws and regulations regulations.
- Estimates daily restaurant production needs.
- Plans and manages food quantities and plating requirements for the restaurant.
- Follows proper handling and right temperature of all food products.
- Checks the quality of raw and cooked food products to ensure that standards are met.
- Communications production needs to key personnel.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures employees understand expectations and parameters.
- Ensuring and maintaining the productivity level of employees.
- Supervises and coordinates activities of cooks and workers engaged in food preparation.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Ensures employees are cross-trained to support successful daily operations.
- Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Leads shift teams while personally preparing food items and executing requests based on required specifications.
- Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
- Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
- Knows and implements company safety standards.
- Effectively investigates, reports and follows-up on employee accidents.
- Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Handles guest problems and complaints.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Interacts with guests to obtain feedback on product quality and service levels.
- Empowers employees to provide excellent customer service.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Manages employee progressive discipline procedures.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
- Uses all available on the job training tools for employees.
- Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Attends and participates in all pertinent meetings.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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