Conrad Bali - Marcom Affiliates Manager

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Marcom Affiliates Manager is responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. He / she is also responsible for gaining positive exposure for the hotel in mass social media and the community, as well as building a solid presence in the market by maintaining good relationship with the press and the local community.

What will I be doing?

As the Marcom Affiliates Manager, you will be responsible for performing the following tasks to the highest standards:

• Monitor the design project.
• Coordinate and implement communication plans for hotel activities and promotions (sales, catering, etc.) with all operating departments of the hotel.
• Establish good relations with the media (publications, broadcasts, etc.) and implement hotel marketing campaigns.
• Responsible for the publicity and promotion of all products of the hotel, including but not limited to rooms, catering, banquets, etc.
• Ensure that the hotel has a good image and corresponding flow on the mainstream platform in the main source area.
• Responsible for the management of the Marcom department.
• Liaise with other hotel departments, outside organizations or government departments to coordinate and implement different hotel projects.
• Manage a comprehensive targeted database and advertise hotel promotions.
• Assist with photography, video shooting and interviews of domestic and foreign media.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Prepare, plan and execute hotel public relations activities.
• Monitor expenses according to the commercial development department budget to maximize return on investment.
• Carry out any other reasonable duties and responsibilities as assigned.
• Real-time monitoring of guest comments on various network platforms and replying promptly.
• Be familiar with hotel product knowledge and related activities.
• Develop and implement the hotel's advertising budget and external advertising.
• Update the gallery and promotional kit in a timely manner to maintain a fixed capital list.
• Design prints according to hotel standards and ensure print quality.
• Fully monitor all printed products of the hotel to ensure consistency with group guidelines.
• Maintain normal communication with the local media.
• Ensure the hotel homepage, official Weibo and other online and social media platforms’ information is accurate and updated in a timely manner.
• Plan and execute hotel public relation activities and achieve expected ROI.
• Assist the relevant departments to achieve the revenue targets and related tasks set by the hotel.

What are we looking for?

A Marcom Affiliates Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Teamwork: We are team players in everything we do.
• Fluent in spoken and written English to meet business needs.
• Knowledge in Word, Excel, web and basic knowledge of desktop publishing systems.
• Good communication with local news media.
• At least 5 years working experience in the Marketing and Public Relations department of international brand hotels.
• Ownership: We are owners of our actions and decisions.
• Now: We operate with a sense of urgency and discipline.
• Integrity: We do the right thing all the time.
• Possess creative writing skills.
• Hospitality: We are passionate about delivering exceptional Guest experiences.
• Strong knowledge of advertising media planning and printing production.
• Able to be resourceful, creative and maintain flexibility.
• Organized, detail-oriented and good administrative skill.
• Leadership: We are leaders in our industry and in our Communities.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Conrad Bali

Schedule

Full-time

Brand

Conrad Hotels & Resorts

Job

Marketing Services