Marketing Account Manager Jobs

We are Paradox Marketing - an Australian and US based marketing company.

We employ a diverse range of staff from all across APAC and the USA, and we are currently in need of a new account manager.

We are looking for a fluent English-speaking individual who is located in or is willing to relocate to Bogor, Indonesia.

Job Responsibilities:

- Conduct weekly Zoom calls with clients in English

- Develop and maintain long-term relationships with a portfolio of assigned clients.

- QA and review all work done for the client.

- Serve as the primary point of contact for clients, addressing their needs, inquiries, and concerns promptly and effectively.

- Understand clients' business objectives, challenges, and opportunities, and provide strategic recommendations to drive their success.

- Collaborate with cross-functional teams, including sales, marketing, and web development, to ensure client satisfaction and achieve business goals.

- Prepare and deliver presentations, business reviews, and reports to clients to showcase the value and impact of our products/services.

- Proactively manage customer expectations and resolve any conflicts or issues in a timely and professional manner.

- Monitor and analyze key account metrics, such as revenue growth, customer retention, and customer satisfaction, and take appropriate actions to drive results.

Qualifications:

- Proven experience as an Account Manager or in a similar client-facing role.

- Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.

- Excellent problem-solving and negotiation abilities.

- Demonstrated ability to manage multiple accounts and prioritize tasks effectively.

- Results-driven mindset with a track record of meeting or exceeding targets.

- Familiarity with CRM software and Google suite.

Benefits:

- Competitive salary in line with experience.

- Paid according to all Indonesian public holidays

- Paid 13th month

- Professional development opportunities to enhance your skills and knowledge.

- Opportunities for career advancement.

A trial month of 8,000,000 IDR will be offered to successful candidates.

If you are successful in your trial month, then a Salary review will be completed at the end of your first month, where we will set your salary for the following months.

Salary reviews are conducted every 6 months thereafter.

If you are a proactive and driven individual who thrives in a fast-paced environment, we would love to hear from you.

To apply, please submit your resume, along with a cover letter outlining your relevant experience and why you are interested in this position.

you can directly apply here: https://paradoxmarketing.io/careers/account-manager/