Cloud Sales Specialist Jobs

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Your Role and Responsibilities

As a Cloud Sales Specialist, you will apply your technical skills to help our customers achieve their business outcomes with hybrid cloud & AI Growth Offerings. You will be responsible for use case identification, solution architecture design, MVP builds, and adoption of our Growth Offerings that run on Red Hat OpenShift. You will also guide IT executives through the changes needed to unlock the full value of the hybrid cloud, show users how to get value out of their solutions, identify expansion opportunities, and work with the renewal team to ensure the execution of the renewal process.

To Be Successful In This Role You

• Serve as a trusted technical expert for the customer’s cloud migration, deployment, and adoption of Hybrid Cloud & AI Growth Offerings
• Have a proven track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Demonstrate a history of success as a consultant, pre-sales, technical account management, enterprise architect, or equivalent
• Ability to navigate data and people to find answers
• Willingness to take initiative and tackle things on your own
• Execute customer success plan to drive adoption post-deployment
• Deeply understand customer business and technology needs; become the face of IBM to the customer
• Have handled difficult customers or situations and can demonstrate resolutions

Requirements

• Analytical mindset and problem-solving skills
• Technical understanding and hands-on experience with Containers, OpenShift or equivalent, Value Prop, Use Cases, Competitive Differentiation
• Strong interpersonal relationship building and executive communications skills
• Technical understanding of IBM Software and Cloud Services
• Can manage multiple customer accounts and projects simultaneously
• Understanding of enterprise software implementations, SaaS / IaaS / PaaS and cloud applications
• Ability to show customers how to “use” the offerings to get to first productive use and proactive expansion
• At least 15 years of experience in Customer Success, Professional Services and/or Services Industries, as Technical Sales (e.g. as technical customer success manager, consultant, pre-sales, enterprise architect or equivalent)
• Can build a growth plan to demonstrate how Growth Offerings will deliver customer outcomes