Business Process Improvement Jobs

Requirements:

• Strong interpersonal skills to effectively deal with internal customers; foster open upward and downward communication within the organisation built on mutual respect.
• Must be experienced in managing complex and sensitive operational challenges.
• Competent use of statistics related to business improvement metrics and operational performance.
• Understand business process from Warehousing and Delivery
• 1-2 years experience as BPI from Logistics Industry.
• Well-developed and effective verbal and written communication skills used in working with peers and employees at all levels of the organization.
• Fluent English is a must
• Bachelor Degree, any major from TOP University
• Know basic excel, sql, query

Responsibilities:

Improvement process

• To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
• To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
• To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy
• To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
• To lead and facilitate LEAN/process improvement based workshops to drive ideas and solutions
• To identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking
• To identify trends and process variations as part of establishing a continuous improvement monitoring system
• To work with key business stakeholders, and multi-jurisdictional ‘LEAN champions’, to build a continuous improvement environment to support an ongoing programme of change