Business Operations And Enablement Specialist

• Want to be a part of our team?**

Performs budgeting, planning, and analysis activities for sales operations.

Reviews capital expenditures and analyzes sales-related expenses associated with such things as the order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity, and goal attainment.

Performs regular variance analysis for expenses and budgets.

Evaluate pricing structures to ensure fit with company objectives.

Effectively incorporates client delivery schedules and operational changes into future revenue forecasts and revenue timeline considerations.

Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.

May develop sales quote tools.

**Working at NTT**

Sales Operations and Enablement Specialists are accountable for providing full support on sales processes, tools, methods, and systems that will enable the sales teams to achieve overall sales goals and objectives.

Key Roles And Responsibilities

• Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems, and tools.
• Assist Sales team and management with pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.
• Proactively identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
• Develop methods for measuring company sales performance.
• Onboard new sales team members on all toolsets and processes.
• Gather data and conduct analysis of company sales and profitability.
• Supports sales teams by creating, evaluating, and optimizing data sets and sales applications and platforms.
• Examine sales processes, programs, and systems to minimize costs and improve customer satisfaction.
• Assist with the establishment of sales fulfillment processes and makes recommendations for sales operations enhancement.
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
• Implement sales forecasting by analyzing past data and trends to forecast future sales.
• Facilitate sharing of reports and sales data between sales, marketing, and other departments.
• Prepare monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders.
• Play a pivotal role in increasing sales team productivity directly contributing to the efficiency of sales processes.

**Knowledge, skills, and attributes**

• Must be service-oriented and have a great attitude
• Have good analytical skills
• Have the ability to work in a high paced environment
• Must be adaptable and be able to consistently deal with ever-changing conditions and a fast-paced environment
• Analytical, with good business and finance acumen
• Excellent communication skills both verbal and written
• Proficient at Microsoft Excel
• Detail-oriented and organized
• Good knowledge and understanding of sales processes, tools, and methodologies

Academic Qualifications And Certifications

• Tertiary level – bachelor’s degree or equivalent

Experience Required

• Experience with quote tools is an advantage
• Previous sales or sales operations and enablement experience in a business to business sales environment
• What will make you a good fit for the role?**
• Experience with Salesforce
• Past experience building sales metrics and models (e.g. pipeline and forecast models)

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?

Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!