Operations Strategy Manager (Remote)

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

Currently, we are seeking an Operations Strategy Manager to join our team and drive the growth and development of our company.

Your work will directly impact the success of Paired and its mission to help people find fulfilling remote work opportunities.

Responsibilities:

• Provide first-class customer support to our clients, ensuring their success in using Paired services
• Develop and implement strategic initiatives aligned with the company's goals and objectives, focusing on enhancing efficiency, effectiveness, and client satisfaction
• Identify, analyze, and redesign operational processes to streamline workflows
• Build and nurture strong, long-term relationships with existing clients, understanding their needs and providing tailored solutions
• Overseeing day to day operations for recruiting clients
• Collaborate with marketing team to ensure client satisfaction, including overseeing service delivery, resolving issues

Requirements

• Strong leadership and team management skills
• Bachelor's degree in business, marketing, operations management, or a related field; MBA or relevant advanced degree is a plus
• Proven experience (X+ years) in a strategic operations or similar role
• Demonstrated ability to work collaboratively in a dynamic, fast-paced environment
• Proficiency in project management and process improvement methodologies
• Exceptional analytical and problem-solving abilities
• Excellent communication and interpersonal skills

Benefits

• Competitive salary
• Flexible Hours
• Work From Home