Bpo Sales Specialist Jobs

nullResponsibilities

• You will be responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure that they are structured appropriately to deliver both direct and indirect business benefits.
• Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training
• You will own client engagements / contracts across geographies - Operations support for establishing processes, metrics identifications and reporting
• Lead business change management, responsible for delivering multiple organisational change programmes which deliver the transformed operating model for client
• Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met
• Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team

Requirements

Required Technical and Professional Expertise

• Validated skills and experience in handling various aspects of Record to Report
• Focus on implementation - essential for delivery as per SLAs/ SOW
• Ability to exponent and engage multiple customers across the globe and handle critical issues
• Prior Exposure in having implement ERP or oracle tools in F&A environment
• Experience of 12+ years of experience in Finance domain and preferably in a BPO environment

Technical and Professional Qualification

• Ability to influence people internal/external customers, Operations and Finance partners
• Proven experience in end to end Record to Report process. In depth process knowledge in central finance reporting, management reporting and reports
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work