Beverage Manager | Ayana Midplaza Jakarta

We are looking for a professional Beverage Manager to be responsible for managing all Bar operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all Beverage orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities

• Lead Beverage team by attracting, recruiting, training and appraising talented personnel
• Design exceptional recipes, purchase goods and continuously make necessary improvements
• Establish targets, KPI’s, schedules, policies and procedures
• Report on management regarding sales results and productivity
• Identify customers needs and respond proactively to all of their concerns
• Manage all Bars and day-to-day operations within budgeted guidelines and to the highest standards
• Comply with all health and safety regulations
• Preserve excellent levels of internal and external customer service
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

Requirements

• Communication and leadership skills
• Guest-oriented and service-minded
• Ability to manage personnel and meet financial targets
• Ability to spot and resolve problems efficiently
• Proven beverage management experience
• Up to date with bar and beverages trends and best practices
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Mastery in delegating multiple tasks