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Customer Service Operations Specialist Jobs

Service Operations Manager Jobs
By LanceSoft, Inc. At Jakarta Raya, Indonesia

Leadership skills - Ability to manage diverse team - Excellent communication skills - Customer service

Customer Operations, Operations, Seabank (Semarang, Contract Based)
By SeaBank Indonesia At Boawae, Indonesia
Minimum 0-1 years of experience in Customer Operations or related positions
Experience in responding to customer queries in a timely and accurate way, via phone, email, or chat.
Good communication and presentation skill.
Conduct the standards and procedures that apply in communicating with customers.
Processing customer request, clarifying information, and resolving every problem, to provide alternative solutions related.
Documenting all interactions with customers in the Call Center Database (CRM), for further use if needed.
Customer Service Premium - Operations (Solo, Contract-Based)
By Shopee At Surakarta, Indonesia
Manage and resolve customer-related issues and escalations
Analyze customer experience reports and insights, and come up with improvement suggestions and initiatives
At least 1 - 2 years of experience in Customer Service area
Strong interpersonal communication skills, detail-oriented person, and good organizational skills
Handle CS end-to-end process, including complaints and inquiries from sellers and buyers Platinum Shopee through calls, email, and Live Chat
Be the voice of customers to provide feedback to the company
Customer Service Specialist Jobs
By BarrierApparel.id At Sindang Jaya, Indonesia

Open Hiring for Customer Service to handling customer and get more deal by online chat. Requirement : - usia maksimal 30 taun - ijazah minimal SMA/SMK - fresh graduate are welcome - Komunikatif, ...

Customer Service Sales Specialist
By Arfatama At Sleman, Indonesia
Suka Bertemu Orang Baru dan Suka Tantangan?
Posisi : Customer Service Sales
Tugas Utama : Menciptakan penjualan
1. Menawarkan barang atau jasa produksi perusahaan kepada konsumen untuk menarik client
2. Menjelaskan spesifikasi produk yang dijual kepada konsumen agar client tertarik membeli
3. Memberikan simulasi hitungan biaya yang harus dikeluarkan dan menjelaskan manfaat yang akan diperoleh untuk memudahkan client
Customer Operations Manager Jobs
By Mengantar At Malang, Indonesia
Mampu memimpin, mengarahkan, dan mengevaluasi middle manager untuk mampu membuat strategi dan memimpin team
Membuat, mengembangkan dan menjalankan strategi customer operation untuk mencapai target dan sejalan dengan strategi perusahaan
Bertanggung jawab mengembangkan tim baik dalam kemampuan teknikal maupun non teknikal
Membuat, memperbaharui dan sosialisasi SOP customer support untuk standarisasi pemahaman dan pelaksanaan SOP di customer support
Bertanggung jawab dalam menyelesaikan isu/kendala eskalasi yang berkaitan dengan user atau mitra kerja (ekspedisi)
Bertanggung jawab menjaga hubungan dengan user dan mitra kerja (ekspedisi)
Customer Service Specialist Jobs
By PT. Putera Mataram Mitra Sejahtera At Sleman, Indonesia
Memiliki kemampuan Komputer dan bahasa Inggris yang baik
Memiliki kemampuan komunikasi dan negosiasi yang baik
Bersedia bekerja dengan jadwal shift dan di hari libur nasional
Bersedia bekerja di Yogyakarta dan mengikuti proses rekrutmen di Yogyakarta
Customer Service Plaza Ambarrukmo berperan sebagai garda depan pelayanan kepada Customer di Plaza Ambarrukmo
Customer Service Sales Specialist
By PT Gemilang Harapan Bangsa At Jakarta Selatan, Indonesia
Melayani pertanyaan-pertanyaan yang diajukan pelanggan atau konsumen.
Memberikan informasi yang diinginkan konsumen mengenai suatu produk selengkap mungkin.
Melakukan penanganan terhadap keluhan-keluhan yang disampaikan oleh konsumen
Melakukan pencatatan administrasi penjualan di sebuah perusahaan.
Mengejar target yang telah ditetapkan baik secara penjualan maupun performance.
Memberikan ide menarik terkait promosi
Hr Service Specialist, Operations
By Hitachi Energy At Jakarta, Indonesia
Good to have ADP Time Management knowledge.
Good in stakeholders and vendors management.
You will recommend enhancements, simplification of existing processes and procedures based on feedback and experience with customers.
Minimum 4 to 5 years of experience in HR Operations.
Experience in payroll and statutory filing are mandatory.
Cross countries HR operations supports, experience in HR Shared Services for a Global Company will be an added advantage.
Customer Service Specialist Jobs
By PT Erdikha Elit Sekuritas At Jakarta Pusat, Indonesia
·Experience in capital market & has an active WPPE License.
·Min. 1 year working experience in Capital Market Industry.
- Check the completeness of the documents sent by the client.
- Verifying the completeness of the documents sent by the client, once deemed complete
- Receive clients' Securities Account Opening and/or Updating of Data.
- Prepare documents to fulfill regulator requests.
Customer Service Specialist Jobs
By Pilar Techno Asia At Denpasar, Indonesia
Education requirement: Bachelor’s degree level and above.
Minimum 2 years’ experience in a customer engagement/customer service role.
Direct experience working as customer engagement/customer service representative would be highly advantageous.
Foster positive relationships with customers on all channels as their primary point of contact.
Give customers assistance to implement and access company products and services.
Answer customer’s questions as appropriate across all platforms and transferring them to the appropriate source for more detailed information and/or solution.
Customer Service Specialist Jobs
By LABIRU TOUR At Daerah Istimewa Yogyakarta, Indonesia

DESKRIPSI PEKERJAAN - Menerima pemesanan (booking) dari calon customer - Menginfokan secara baik dan jelas semua produk perusahaan kepada calon customer - Menindaklanjuti semua penawaran yang sudah ...

Customer Service Specialist Jobs
By Fitness20 At Bandung, Indonesia

Minimum 1 year experience Good communication skills Disipline Positive Thinking and optimistic Customer & Service Oriented Preferably Woman Good at Ms Office (Word, Excel, power point)

Customer Service (Onboarding Specialist)
By PT Teknologi Media Medika (Assist.id) At Pekanbaru, Indonesia
Training/menjelaskan dengan baik penggunaan sistem Assist.id
Penghubung dan melakukan followup terkait bridging dengan pihak ke-3
Bertanggungjawab atas kualitas penggunaan user lama dan user baru
Memiliki 2 tahun pengalaman di bidang customer care atau sejenisnya
Mampu mempelajari aplikasi dengan cepat
Memiliki SIM kendaraan menjadi nilai plus
Customer Service Specialist ( Cikarang Area )
By DACHIN ETECH GLOBAL At Cikarang Pusat, Indonesia
Social Media management and customer engagement.
Handling the after-sales inquiries in accordance to after sales requirement and procedure.
Manage the after-sales evaluation on timely manner, and follow up the adverse evaluation within two working days.
Preferable at least 1 year of e-commerce customer service or offline sales experience;
Good communication skills - verbal and written, listening skills;
Familiar with the basic process and basic knowledge of shopping platform;
Customer Service Operations - Contract Based 1 Year
By Cargill At Jakarta, Indonesia
Experience and knowledge with commodity handling
Bachelor's degree in a related field or equivalent experience
Minimum of three years of related work experience
Other minimum qualifications may apply
Experience in supply chain especially trading business and customer services
Advanced knowledge of the regulatory framework around excises.
Customer Service Specialist Jobs
By PT. JDP Investment Group At Kuta Utara, Indonesia

Job Offer: Full-Time Customer Service Representative Our dynamic team based in Bali is seeking a highly skilled and passionate full-time Customer Service Representative. The primary role is to ...

Customer Service Specialist Jobs
By Esbi Indonesia At Depok, Indonesia
Menyelesaikan permintaan dan keluhan pelanggan
Memberikan dukungan team operasional secara profesional
- Kandidat harus memiliki setidaknya SMU, Diploma, Gelar Sarjana di Pemasaran, Komunikasi Massa atau setara.
- Keterampilan yang Diperlukan: Komunikasi, Layanan Pelanggan, Administrasi, Ms. Office, Ms. Excel
- Lebih disukai Staf (non-manajemen & non-penyelia) yang berspesialisasi dalam Layanan Pelanggan, Telemarketing atau yang setara.
- Mampu multitasking dan berorientasi dengan target
Customer Service Specialist Jobs
By Teleperformance At Surakarta, Indonesia
Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity.
1 years' work experience in e-commerce service handling (fresh graduate welcome to apply)
Excellent written and verbal communication skills in English
English capabilities minimum B1 English First
Compliance perations experience is preferred.
Strong analytical and research skills
People Operations Service And Compliance Specialist
By Style Theory At Jakarta, Indonesia
Manage offboarding requirements and update employee data due to resignation and termination
Manage employment contracts, including the extension of employment offers within company procedure and labor law
Employment Compliance and Data Management
Perform timely payroll and benefits administration and keep the process running without error or negative impact
Leverage technical abilities to automate tasks
Collect candidate’s pre-employment requirements depending on the policy and other legal administration, such as contract and tax ID.

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for a Customer Service Operations Specialist to join our team and help us provide exceptional service to our customers. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a rewarding career, this could be the perfect job for you!

Overview Customer Service Operations Specialists are responsible for providing customer service and support to customers. They are responsible for resolving customer inquiries, complaints, and problems in a timely and efficient manner. They must be knowledgeable about the company’s products and services, and be able to provide accurate information to customers. Detailed Job Description Customer Service Operations Specialists are responsible for providing customer service and support to customers. They must be able to answer customer inquiries, resolve customer complaints, and provide accurate information about the company’s products and services. They must be able to handle customer inquiries in a timely and efficient manner. They must be able to provide customer service in a professional and courteous manner. They must be able to maintain customer records and provide customer feedback to management. Job Skills Required
• Excellent customer service and communication skills
• Ability to handle customer inquiries in a timely and efficient manner
• Ability to provide accurate information about the company’s products and services
• Ability to maintain customer records
• Ability to provide customer feedback to management
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
• Ability to work in a fast-paced environment
• Ability to multi-task
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office Suite
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a customer service operations role
Job Responsibilities
• Answer customer inquiries in a timely and efficient manner
• Resolve customer complaints and provide accurate information
• Maintain customer records and provide customer feedback to management
• Provide customer service in a professional and courteous manner
• Follow customer service policies and procedures
• Monitor customer service performance and provide feedback to management
• Assist with customer service training and development