Avp Cx Designer Jobs

Proven ability of task management, project management and prioritization to ensure a smooth operation

Bachelor's degree with 2+ years working experience (experience in CX or User Research will be an advantage)

Strong communication, logical thinking and problem-solving skills

Analyze, prepare and distribute various consumer listening reports

Find & analyze user sentiments & feedback on specific product, initiative or feature based on CS tickets & NPS

Conduct user studies & competitors analysis on an ad-hoc and BAU basis

Able to engage customers’ senior management to articulate the company’s values and offering

Fundamental knowledge of business finance and able to perform costing and pricing analysis

In-depth experience in enterprise IT products and services, preferably in Customer Experience related products

Broad knowledge of enterprise IT solutions and possess good understanding of latest market trends

Good communication skills and willingness to collaborate with all stakeholders

Collaborate with product managers to understand existing products and services strengths

Design, implement, deploy, and manage systems/applications monitoring processes and tools to proactively identify and resolve problems

Align IT Office Infrastructure with current and future business requirements and strategic goals

Manage third party vendor relationships and hold them accountable for delivery of outsourced functions

Education background min. Bachelor's degree

Oversee the 24x7 operation of IT Office Infrastructure to ensure the excellence of service delivery of system availability and quality

Assess single points of failure to develop, implement and regularly test, a robust Backup, Redundancy and Disaster recovery strategy

·Able to engage customers’ senior management to articulate the company’s values and offering

·Fundamental knowledge of business finance and able to perform costing and pricing analysis

·In-depth experience in enterprise IT products and services, preferably in Customer Experience related products

·Broad knowledge of enterprise IT solutions and possess good understanding of latest market trends

·Good communication skills and willingness to collaborate with all stakeholders

• Collaborate with product managers to understand existing products and services strengths

Have min. 5 years of experience in Product Management/Product Marketing/Growth

Demonstrate experience to lead proposition, product/project development, and go-to-market launch in consumer Telco space (mobile/fixed)

Insight-driven, sound knowledge of data analytics and out-of-the-box thinker.

Strong presentation and communication skills both written/verbal in English

Develop plan and strategy in Prepaid Product and Monetization in each regional/area.

End-to-end implementation of Prepaid Product which in line with company objective and target.

•Perform deployment data management, post-mortem analysis and presentation to local management

•Supervise 6-8 Roadshow Officer and Support staff

•Perform deployment opportunity planning, forecasting, performance tracking

•Prepare prospect meeting presentations (including ordering and managing creative process, deck production).

•Develop strategic sales planning and working cross function/department to identify deployment opportunity for NTB acquisition

•Maintain compliance and legal standards set forth by business

· Have experience/knowledge in several banking system

As Corporate Actions Manager, you will be responsible for :

· Minimum have 5 years' experience in Banking/Fintech industries

· Have experience at department Custody and Investment Operations.

· Have to vast a vast knowledge of overall asset services and operations to

Validate and calculate complex corporate actions

· Have experience/knowledge in several banking system

As Corporate Actions Manager, you will be responsible for :

· Minimum have 5 years' experience in Banking/Fintech industries

· Have experience at department Custody and Investment Operations.

· Have to vast a vast knowledge of overall asset services and operations to

Validate and calculate complex corporate actions

Uphold an overall superior service standard that is in line with Client Advisor Wealth Management banking image and reputation

Conduct daily and weekly planning of sales activities in order to reach those targets

Increase customer account balance through continuous execution of sales activities (via calls, walk-ins, and visits):

Introduce and explain products / promotions

Handle customer account-related administrative procedures / paperwork

Keep track of customer communications and transactions

• Able to engage customers’ senior management to articulate the company’s values and offering

• Fundamental knowledge of business finance and able to perform costing and pricing analysis

• Collaborate with product managers to understand existing products and services strengths

• In-depth experience in enterprise IT products and services, preferably in Customer Experience related products

• Broad knowledge of enterprise IT solutions and possess good understanding of latest market trends

• Good communication skills and willingness to collaborate with all stakeholders

Bachelor’s degree in any major, preferably in communication, business management, or any related fields

2+ years working experience in sales, cs/cx, telesales, headhunter industry, or other related fields

Highly skilled in persuasive and consultative selling

Strong communication and interpersonal skills

Excellent research, analytical, and reporting skills

Excellent understanding on product knowledge

Proven hands-on experience with software development project management methodologies: Scrum, Kanban, Agile, Waterfall

At least 8 years proven experience as Project Manager, Scrum Master or equivalent position

Manage high-tier integration projects simultaneously

Manage good relationships and expectations between the team and product owner as well as others outside the team

Manage project progress, clear obstacles, and adapt work as required

Experience in handling BUMN and telco client

Change-management skills - ability to facilitate productive discussions around change and transformation.

Support management to address and improve the workplace environment and employee engagement.

5+ years' experience holding managerial position with full span of control in the function.

Coach and support team leads, and area managers on people related topics to build healthy succession planning strategy.

Work with leads in teams on delivering feedback, career development, performance improvements, key processes, and cultural knowledge-gaps.

10+ years’ experience with firm track record in large established organization as HR with focus in talent acquisition and HRBP.

Able to engage customers’ senior management to articulate the company’s values and offering

Fundamental knowledge of business finance and able to perform costing and pricing analysis

Collaborate with product managers to understand existing products and services strengths

In-depth experience in enterprise IT products and services, preferably in Customer Experience related products

Broad knowledge of enterprise IT solutions and possess good understanding of latest market trends

Good communication skills and willingness to collaborate with all stakeholders

Min. 3 years experience as moderator in FGD/IDI

Have good interpersonal Skills (include Negotiation, Presentation, Consultancy)

Would be beneficial to have experience in both consultant and client side

Conducting research / assessment activity related to Customer and Product Insight:

Identify Business Questions which need to be answered through Consumer Research and provide recommendation from Customer Point of View

Customer Feedback monitoring on new product launches, tracking study (BHT, Brand Preference, etc)

Min 3 years experience as moderator in FGD/IDI

Have good interpersonal Skills (include Negotiation, Presentation, Consultancy)

Would be beneficial to have experience in both consultant and client side

Identify Business Questions which need to be answered through Consumer Research and provide recommendation from Customer Point of View

Customer Feedback monitoring on new product launches, tracking study (BHT, Brand Preference, etc)

Issue based analytics & recommendation based on Root Cause Identification from specific business problem

Monitor and challenge line management on the control environment

Proactively analyse key controls and incidents to self-identify weaknesses and ensure remediation

Own, identify and escalate control events (Controls: Incident Report, aged Breaks)

Facilitate and validate daily, weekly and month-end trades, breaks

Monitor implementation and coordinate audit issue resolution

Support risk based daily reviews and checks

Have consistent 7 years of experience in product development with at least 2 years of it in managerial role.

Adequate knowledge and experience in fintech, specifically in lending product development.

Strong expertise in product development, possess end-to-end capabilities from user research, prototyping, user testing, development to product marketing.

Excellent communication capabilities, able to articulate complex matter in and out towards any audience; from tech team to founders.

Develop and execute a comprehensive product strategy that aligns with the company's business objectives and delivers innovative solutions to customers.

Fast working pace, direct, effective and eager to collaborate in startup setting environment.

- Bachelor degree in Business Management, Sales, Finance, or any other related field

- Have a working experience in capital markets, investment banking industry and management consulting is a plus

- Enthusiastic, Passionate, Detail, Customer-oriented and have a very good administrative skills,

Create Operational workflow, OKR/KPI, SOP and implement operational excellence in the company, especially on the Operation Division.

Monitor all operational team and empower them to achieve their OKR/KPI

Lead Operations team including Supervisor, Investor relation, Support relation

Minimum Bachelor’s degree (S1) in Engineering, Business/Management, Marketing, Finance, Accounting, or any commercial related qualification.

5-8 years of experience in telco industry, with at least 3 years experience in Trade Marketing / Channel Management

Support Line Manager or SVP Head, to supervise and evaluates trade acquisition program, and other sales/channel initiatives.

Execute and achieve functional goals given by VP Head or manager., work co-operatively & support other Acquisition team members.

Working with cross-functional teams (Product, Marcomm, Legal, Finance/Tax, Sourcing, Regional team and other related functions) to deliver strategic programs or priorities.

Extensive knowledge on retail market, trade marketing, sales & distribution