Senior Facilitator Jobs

KMPlus is looking for Senior Facilitator, someone who has experience and expertise in the field of facilitation especially in Knowledge Management. As a Senior Facilitator, you will be responsible for designing and leading more complex and high-level facilitation processes.

Here are the qualifications or abilities that a facilitator should possess:

• Communication skills: A facilitator should be able to communicate clearly, effectively, and firmly to ensure that all participants understand the information being conveyed.
• Leadership skills: A facilitator should be able to lead and guide participants to achieve their desired goals.
• Facilitation skills: A facilitator should be able to facilitate activities or discussions well and provide clear guidance on tasks to be done.
• Time management skills: A facilitator should be able to manage time well and ensure that all tasks or activities can be completed according to the schedule set.
• Problem-solving skills: A facilitator should be able to solve problems that occur during the facilitation process and find appropriate solutions.
• Knowledge and expertise in Knowledge Management: A facilitator should have adequate knowledge and skills in Knowledge Management to understand the related issues and help participants achieve their desired goals.
• Conflict resolution ability: A facilitator should be able to resolve conflicts that arise among participants in an effective way and avoid larger conflicts.
• Patience and empathy: A facilitator should have patience and the ability to listen empathetically and understand participants' views, helping them to achieve their desired goals.
• Creativity: A facilitator should be able to create creative ideas that can help participants achieve their desired goals.
• Information technology skills: A facilitator should be able to use the necessary information technology during the facilitation process, such as virtual meeting applications, communication platforms, and others.

Here is a list of requirements that a facilitator should have:

• Knowledge of facilitation tools and techniques: A facilitator should have knowledge of facilitation tools and techniques, including group dynamics, problem-solving, decision-making, and conflict resolution.
• Technical skills: A facilitator should have technical skills in using the necessary software, hardware, and equipment required during the facilitation process, such as virtual meeting platforms, digital tools, and audiovisual equipment.
• Educational qualification: A facilitator should have at least a bachelor's degree in a relevant field. A master's degree or a certification in facilitation is an added advantage.
• Interpersonal skills: A facilitator should have excellent interpersonal skills, including active listening, effective communication, empathy, and the ability to build trust and rapport with participants.
• Professionalism: A facilitator should be professional in their conduct, including being punctual, prepared, and maintaining a high standard of ethical behavior.
• Positive attitude: A facilitator should have a positive attitude towards their work, participants, and challenges that arise during the facilitation process.
• Continuing education: A facilitator should engage in ongoing education and training to keep up-to-date with the latest trends, tools, and techniques in facilitation and related fields.
• Cultural sensitivity: A facilitator should be aware of cultural differences and be able to work with participants from diverse backgrounds with respect and sensitivity.
• Relevant experience: A facilitator should have relevant experience in the field being facilitated. This includes practical experience in facilitation, leadership, communication, problem-solving, and conflict resolution.
• Flexibility and adaptability: A facilitator should be flexible and adaptable to changing situations, able to adjust plans, and respond to unexpected challenges during the facilitation process.