Sales Development Representative - Bahasa Indonesia Speaker (Based In Kuala Lumpur, Malaysia)

#BeMore

Do you aspire to have a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Are you a customer-centric person, that is passionate about creating a great brand experience and understands how player engagement is crucial for the brand’s growth and loyalty?

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• World-class workspaces.
• Comprehensive private health insurance from day 1
• Attractive remuneration, great perks, and performance incentives
• Engaging activities and recognition programs
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards.
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work

What is your mission?

• Lead and handover marketing leads to partner from market penetration campaigns/events within SLA
• Execute partner strategy, drive to achieve quota, performance and activity metrics within the territory partners assigned, and provide significant input to the execution of partner success on yield, frequency & reach.
• Responsible for pipeline and forecast management by sales call centrebusiness process excellence
• Build relationships and communicate with Partner Management level within territory assigned.
• Own a developing list of focus partners in the territory to profile, activate and develop
• Be a trusted partner advisor to sell IT Cloud products/services and integrated solutions to new business logos and existing accounts in the assigned partner segment and/or geographic territory
• Partner with Sales/Marketing/Channel Team to recruit/enable/execute partners through business development initiatives
• Maintain awareness of market conditions and competitors' products and pricing and keep up-to-date on knowledge of the company

Who are we looking for?

• Minimum 2-5 years inside sales/partner management experience in technology sector i.e. IT hardware and/or software, preferably in cloud sales
• Proven record of accomplishment within an inside sales team in the B2B technical market
• Good understanding on IT Enterprise Cloud Product & Services Portfolio, sales & customer buying cycle, and BANT
• Must have previously used a CRM Sales module (e.g. SFDC)
• Excellent English and Bahasa Indonesia language proficiency in business communication/written skills
• Minimum academic qualification: Diploma/Degree
• Results driven, strong willpower, passion to learn, intellectual horsepower, dealing with ambiguity, command skills, integrity and trust
• Ability to communicate cloud technology and value propositions
• Must be open to relocate to Kuala Lumpur, Malaysia

Who is TDCX:

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new-economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, and career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

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