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Rollout Engineer (Bosnet &Amp; Metro Mobile - 3 Moonths Contract)

Company

PT. Metrodata Electronics Tbk.
Address Jakarta, Indonesia
Employment type CONTRACTOR
Salary
Category Layanan dan Teknologi Informasi
Expires 2023-10-06
Posted at 8 months ago
Job Description
  • Membuat report hasil instalasi aplikasi (BAST instalasi per user) dan laporan proses Training.
  • Melakukan training kepada end user terkait penggunaan aplikasi yang di install, metode training bisa berupa training singkat ke user langsung saat instalasi aplikasi atau menggelar enablement
  • Kemungkinan akan ada weekly meeting dengan project owner terkait perkembangan proses rollout dan training serta membahas kendala-kendala yang terjadi pada saat proses Rollout.
  • Melakukan Instalasi Aplikasi pada sisi user, devicenya laptop dan mobile device (smartphone, TAB, dll)
  • Melakukan Follow up, dan eskalasi problem jika pada saat melakukan training ke user terjadi masalah di Aplikasinya


Minimum Qualifications


  • Bisa deliver materi training terkait penggunaan aplikasi (personilnya akan di training terlebih dahulu)
  • Bisa belajar dengan cepat karena personilnya akan di training dalam waktu hanya 1 – 2 minggu.
  • Bersedia mendeliver training after office hour atau di sabtu minggu jika dibutuhkan, karena akan ada user yang availability di after office hour seperti tim Sales.
  • Bersedia untuk bisnis trip ke luar kota.
  • Bisa melakukan analisa problem, melakukan follow up, dan eskalasi problem jika pada saat melakukan training ke user terjadi masalah di aplikasinya
  • Memiliki pengalaman terkait penggunaan aplikasi Bosnet & Metro Mobile (lebih diutamakan)
  • Memiliki skill komunikasi yang baik karena akan banyak approach dengan user