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Product Support Ai Jobs
| Company | Jatis Mobile |
| Address | Jakarta Raya, Indonesia |
| Employment type | FULL_TIME |
| Salary | |
| Expires | 2023-05-18 |
| Posted at | 1 year ago |
:
● Onboarding and setup for new Client Jatis on Coster and AI Product
● Provide technical support and assist client/users
● Troubleshooting technical issues from client/users
● Setup and create user journey with Bot Editor
● Update and training AI Knowledge
● Collaborate with Customer Service Team to processed client issues/problems
● Support of the IT environment, including servers, systems, networks, and other devices
● Regularly report to the manager about client’s problem and their needs
● Wireframing and designing product is a plus
Qualifications required :
● Have experience in Technical Support/IT Project
● SMK/Diploma in Computer Science, Software Engineering or related field
● Having knowledge in Technical Support and Network Admin
● Good interpersonal and team-work player
● Strong communication and analytical skills to breakdown and understand information
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