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Company | Grab |
Address | Area DKI Jakarta, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Pengembangan Perangkat Lunak |
Expires | 2023-08-19 |
Posted at | 10 months ago |
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- Ensuring consistency and quality: Have the greatest interest to make sure partners are also maintaining service and food quality consistency. Liaising with operations, customer service and partners to ensure issues are resolved over email, phone, or in person.
- Managing team performance: You will be most likely working with a team from a very early stage. It’s crucial to help build the team, tools and processes needed to serve, retain and grow our most important merchants
- You may be required to travel to other cities within Indonesia as and when required. However, the majority of your time would be spent in Jakarta.
- Cross-functional relationship: Work with our product, operations, and merchant acquisition teams to make sure merchants have the best possible experience
- Experienced in sales of POS business is an added advantage
- Multi-tasking and able to work under pressure and constantly changing environment
- Proficient in English is a plus
- Comfortable to work using laptop and internet
- Experienced in handling and dealing with partners (account management experience)
- Passion for the on-demand delivery space, and food delivery in particular
- Minimum of 2+ years (for account manager role) , or 4-5 years (for account manager lead role) of sales business development, account management or operations
- An exceptional track record of driving revenue through partnerships
- Great communication and negotiation skills Should be able to use Microsoft Excel independently
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