Operation Director - Indonesia

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Position Summary & Job Purpose

Sustainable Energy for Indonesia's Advancing Resilience (SINAR) is recruiting for an experienced operational director to be responsible for all operations and administrative functions in the field office, coordinate preparation, approval, and reporting with key persons in the home office, and serve as a point of contact for technical program managers and the Chief of Party. This position will lead the SINAR operation team (Finance, Human Resources, Administration, IT, Contracts & Grants, and Procurements), forging strong relationships with senior management, the home office team of project operations, contracts, finance, and HR, and monitoring to ensure compliance with SINAR and Tetra Tech standards and requirements.

Tetra Tech was awarded the USAID SINAR project from January 2021 to January 2026. SINAR seeks to advance Indonesia's development goals in expanding reliable and equitable energy services necessary for sustainable development and inclusive economic growth. To achieve this goal, SINAR will focus on the following areas: 1) Accelerating deployment of advanced energy technologies, 2) Improving performance of energy utilities, 3) Applying procurement best practices, and 4) Establishing an institutional framework and capacity for energy sector transformation. By achieving this goal, USAID will contribute to Indonesia’s Sustainable Development Goals and 2020-2024 National Medium Term Development Plan. Learn more about the SINAR project here.

Tetra Tech has established a project office in Jakarta. The Operation Director will oversee all operations related activities within the project office. All full-time staff, including the Operation Director, are based in the Jakarta field office. Operations functions are shared between the field office and Tetra Tech’s home office in Arlington, Virginia USA. The Operation Director reports to the Chief of Party.

Position Responsibilities

• Liaise with USAID, subcontractors, and vendors on all operational and logistical matters, ensuring compliance with USAID and Tetra Tech requirements.
• Manage corporate registration and ensure tax filings to remain in compliance with Indonesian laws.
• Ensure detailed inventories of the project funded assets are maintained and prepare regular reports for USAID in accordance with US Government and home office guidelines.
• Manage all operational aspects of the project and supervise the heads of all operations functions in the field office, ensuring coordination, efficiency and high-quality services to internal clients (field and home office management).
• Participate in and respond to the US government during audits and financial reviews, lead the implementation of changes as identified.
• Lead all procurement of goods and services including drafting solicitation documents, conducting market research and competitor analysis, preparing evaluation memos, preparing contract requisition forms, negotiating budgets with subcontractors and other actions required, working with the home office to obtain USAID approval as needed.
• Work with the home office to ensure that all contractual deliverables are submitted according to specified schedule, following up with USAID until acceptance.
• Lead the training of field office staff, consultants and subcontractors on required home office and US Government regulations, policies, and procedures.
• Oversee all local recruitment, hiring, onboarding, and remuneration in coordination with the home office human resources team.
• Develop and enforce project specific guidance based on corporate policies and USAID regulations on office operations, procurement, finance, travel, health safety and security among others.
• Monitor the progress of technical reports, presentations, and other project deliverables from preparation to acceptance, including those prepared by SINAR project staff, independent consultants and subcontractors. Make sure the deliverables developed meet SINAR Performance Standards and Quality Assurance Surveillance Plan.
• Oversee all project financial matters including develop, maintain, monitor, or review project budgets, budget forecasts, financial trackers, financial reports, accounts payable vouchers, subcontractor, consultant and client invoices for accuracy, compliance with home office finance guidelines and US Government financial management regulation and to identify risks and mitigate cost overruns.
• Support the senior management in the design, development and implementation of the Work Plan, terms of reference with Government of Indonesia counterparts, and preparation of annual “hand over” of technical assistance outputs.

Essential KSAs Required (experience, Skills, Education, Certification, Etc.)

• Knowledge of USAID rules and regulations
• Bachelor’s degree in a relevant field such business administration, finance, or international development
• Proven communication and presentation skills, proven ability to communicate complex processes and deliver verbal and written messages, development of guidance documents, process flow diagrams, and other tools to ensure consistency.
• A proven record of strong administrative and organizational skills, building consensus, personnel management, interpersonal skills.
• Demonstrated knowledge, skills, and/or experiences in finance, budgeting, human resources, and procurement.
• Minimum of 15 years managing operations on a USAID funded project.
• Excellent leadership skills including strategic thinking, problem solving, decision-making, oral and written communications, ability to motivate and collaborate with others to achieve team goals.
• Proven ability to handle multiple complex tasks in a fast-paced, deadline-oriented environment, identifying and implementing improvements in coordination, efficiency and effectiveness.
• Prior experience working as a director of operations on a USAID project.
• Experience developing /refining guidance documents, process flow diagrams, and other tools to ensure consistency.
• Supervisory experience on USAID projects specifically managing project operations and supervising senior finance, contracts and procurement, HR and administration staff.
• Fluency in English (reading, writing and presentation skills)

Valued But Not Required KSAs

• Indonesian national
• Grants-Under-Contract management experience
• Completed relevant training from USAID, Tetra Tech, or other established USAID contractors.
• Master’s degree in relevant discipline

Line Management Responsibility

• Human Resource and General Administration (HRGA) Manager
• Finance Manager
• Contracts and Grants Manager
• IT Specialist

Physical Demands & Work Environment

• Office setting limited domestic travel to project sites, occasional international travel to US for training.

About Tetra Tech

Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 470 locations around the world. Our reputation rests on the technical expertise and dedication of our employees—22,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.

Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:

LinkedIn: @TetraTechCareers

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Tetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech’s core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on.

Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

Please no phone calls or agencies.

Additional Information

• Organization: 154 ESI