Head Of Country Product Management

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The Country Product Management team comprises some of the most exciting and enterprising teams at Ninja Van. Building on Ninja Van's existing capabilities, we experiment with new ideas to develop innovative products and services that enhance our core business and help us serve our clients, partners and end-customers better.

The Head of Country Product Management leads and plans the execution of our strategic project initiatives, ensuring stellar results from inception to delivery. This is a key role, working directly with senior management and stakeholders, both locally and regionally. Executing these new initiatives is extremely challenging.

If you are a hardworking, highly motivated problem solver who just does not give up, then you might be up for the challenge, and we would like to hear from you.

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• Follow through on new features and initiatives to see that they are operationalized well
• Work hand-in-hand with the C-suite and business heads to set the product strategy and roadmap
• Be the subject matter expert on Product Management practices and act as a mentor for the team
• Verify, validate and consolidate country requirements to be prioritised with the regional product team with justification, data and insights to influence the product roadmap.
• Identify insights and communicate product decisions to different levels of stakeholders by tailoring information at each level
• Grow and manage the Country Product Management team, drive continuous improvement in the team’s processes and tools
• Engage and challenge stakeholders to surface problems and refine ideas. Complement that with data and research to guide product development.
• Ensuring the CPM team in general can collaborate with Regional Product Team to drive product development and releases, consolidating and assessing local product requirements and feedback, and developing workflows to improve product localization.
• Help define the product strategy and roadmap that enables company to capture opportunities at speed, while maintaining quality at scale

Requirements

• At least 5 years of experience in consulting, ecommerce or logistics industry in the same position or lead a product management team overseeing multiple products, and owning the product management process
• Proficiency in identifying goals, metrics and analytics to measure product value
• Making sense of complex, high quantity information to effectively solve problems
• Have strong leadership and time management is a must
• Bachelor’s degree in business, engineering or related technical field. (Master’s beneficial)
• Proficiency in navigating data tools such as Metabase, Redash or Data Studio
• Excellent critical thinking, stakeholder management and communication skills
• Experienced as a Product Manager / Project Manager / similar role is a must
• Experienced in mobile apps development is preferable
• Proficiency in email marketing tools such as SendGrid or MailChimp
• Proficiency in digital analytics tools such as Google Analytics

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