Product Designer - Merchant Lending

Product Designer - Merchant Lending .

About The Role

At GOTO group we follow a simple premise, “Go Far, Go Together”, Product Designers make this possible by translating the needs and wants of our users into seamless designs. By understanding both business and user inputs, you will be the primary advocate for all our user experiences and user interfaces by creating intuitive, efficient, and user-centric designs.

Product Designer - Merchant Lending .

About The Role

At GOTO group we follow a simple premise, “Go Far, Go Together”, Product Designers make this possible by translating the needs and wants of our users into seamless designs. By understanding both business and user inputs, you will be the primary advocate for all our user experiences and user interfaces by creating intuitive, efficient, and user-centric designs.

What You Will Do

• Identify and resolve UX issues and inefficiencies through design-related improvements
• Initiate needed research to identify market trends, identify opportunities, and validate designs
• Communicate design proposals in a clear and concise manner to stakeholders
• Independently drive to create user-centered designs by understanding business requirements and user feedback
• Creating user flows, wireframes, prototypes, and user designs for mobile and web applications
• Own end-to-end experience will all aspects of design (UX copywriting, UIUX designs, UIUX validation, creation and maintenance of design language)
• Work with Product Managers, Engineers, UX researchers, and management teams to understand needs and ensure designs are executed as expected
• Manage complex, multi-phase projects simultaneously. Understand and incorporate complex technical and business requirements into the design

What You Will Need

• Should have a bachelor's degree and at least 3 years of UI/UX design experience for digital products or services
• Should have creative problem-solving skills, be detail-oriented, and have a willingness to grow.
• Ability to multitask and prioritize tasks
• Ability to collaborate effectively with stakeholders, act as a strategic partner in product strategy, and be an advocate for our users
• Strong applied skills in design tools related to creating mobile and web application interfaces, e.g. Figma, Photoshop, Illustrator, etc.
• Excellent written and verbal communication skills in English and Bahasa Indonesia

About The Team

Merchant Lending is part of GoTo Financial’s financial services unit. Our team works to provide responsible and sustainable financial services to our merchant partners. We operate with the fundamental belief that financial inclusion can unlock the doors to a better quality of life, both in the present as well as in the long term.

Our team’s mission is to empower our users to realize their dreams through responsible lending. GoModal, our flagship product, currently helps many merchant partners to increase the size, scale, and quality of their operations. We’re planning on growing aggressively in 2023 and beyond by tapping into and expanding our services into new platforms and partners.

The team is based in Indonesia, thus allowing us to enjoy collaborative iterative development with fast feedback cycles. We work in a highly supportive environment where we never hesitate to help each other out, unblock any and all barriers, and have fun along the way. We love taking time to learn about one another through informal hangouts

We love to take advantage of the fact that our members come from such a wide variety of cultures and backgrounds and take the time to learn about one another on our informal Zoom hangouts.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, e-commerce, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek, Tokopedia and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

About Tokopedia

Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. It has been a driving force behind Indonesia's digital development since its foundation in 2009, with more than 99% of districts and empowered around 12 million merchants listed nationwide. With Nakama ranging all across Indonesia, Tokopedia aims to simplify the lives of many to #FindYourPurpose together.