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Company | Westin Hotels & Resorts |
Address | Nusa Penida, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Pariwisata dan Perhotelan |
Expires | 2023-08-09 |
Posted at | 9 months ago |
Job Number 23125126
Job Category Food and Beverage & Culinary
Location The Westin Resort Nusa Dua Bali, Kawasan Pariwisata Nusa Dua, Nusa Dua, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
CANDIDATE PROFILE
Education And Experience
Ensuring Culinary Standards And Responsibilities Are Met For Restaurant
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Job Category Food and Beverage & Culinary
Location The Westin Resort Nusa Dua Bali, Kawasan Pariwisata Nusa Dua, Nusa Dua, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
CANDIDATE PROFILE
Education And Experience
- High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
Ensuring Culinary Standards And Responsibilities Are Met For Restaurant
- Determines how food should be presented and creates decorative food displays.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
- Ensures compliance with all applicable laws and regulations regulations.
- Recognizes superior quality products, presentations and flavor.
- Plans and manages food quantities and plating requirements for the restaurant.
- Checks the quality of raw and cooked food products to ensure that standards are met.
- Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
- Maintains food preparation handling and correct storage standards.
- Follows proper handling and right temperature of all food products.
- Estimates daily restaurant production needs.
- Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
- Assists in developing daily and seasonal menu items for the restaurant.
- Communications production needs to key personnel.
- Supervises and coordinates activities of cooks and workers engaged in food preparation.
- Ensuring and maintaining the productivity level of employees.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Ensures employees understand expectations and parameters.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Leads shift teams while personally preparing food items and executing requests based on required specifications.
- Ensures employees are cross-trained to support successful daily operations.
- Serving as a role model to demonstrate appropriate behaviors.
- Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Knows and implements company safety standards.
- Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
- Effectively investigates, reports and follows-up on employee accidents.
- Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Handles guest problems and complaints.
- Interacts with guests to obtain feedback on product quality and service levels.
- Empowers employees to provide excellent customer service.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Provides services that are above and beyond for customer satisfaction and retention.
- Sets a positive example for guest relations.
- Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
- Manages employee progressive discipline procedures.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Uses all available on the job training tools for employees.
- Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Attends and participates in all pertinent meetings.
- Analyzes information and evaluating results to choose the best solution and solve problems.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
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