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Company

The Luxury Collection

Address Nusa Penida, Indonesia
Employment type FULL_TIME
Salary
Category Pariwisata dan Perhotelan
Expires 2023-08-17
Posted at 10 months ago
Job Description
Job Number 23025485
Job Category Food and Beverage & Culinary
Location The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali, Kawasan Pariwisata Nusa Dua Lot N2, Nusa Dua, Bali, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Accountable for the quality, consistency and production of the specialty restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's specialty restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
CANDIDATE PROFILE
Education And Experience
  • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
  • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Setting and Ensuring Culinary Standards and Responsibilities are Met for Specialty Restaurant
  • Assists in developing daily and seasonal menu items for the specialty restaurant.
  • Supervises specialty restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
  • Communications production needs to key personnel.
  • Maintains food preparation handling and correct storage standards.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Plans and manages food quantities and plating requirements for the specialty restaurant.
  • Follows proper handling and right temperature of all food products.
  • Recognizes superior quality products, presentations and flavor.
  • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for specialty restaurant.
  • Ensures compliance with all applicable laws and regulations.
  • Determines how food should be presented and creates decorative food displays.
  • Estimates daily specialty restaurant production needs.
  • Checks the quality of raw and cooked food products to ensure that standards are met.
Leading Kitchen Team
  • Ensuring and maintaining the productivity level of employees.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Supervises and manages specialty restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
  • Leads shift teams while personally preparing food items and executing requests based on required specifications.
  • Serving as a role model to demonstrate appropriate behaviors.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Ensures employees are cross-trained to support successful daily operations.
  • Ensures employees understand expectations and parameters.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Establishing and Maintaining Specialty Restaurant Kitchen Goals
  • Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
  • Effectively investigates, reports and follows-up on employee accidents.
  • Knows and implements company safety standards.
  • Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
  • Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
  • Sets a positive example for guest relations.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Empowers employees to provide excellent customer service.
  • Handles guest problems and complaints.
Managing and Conducting Human Resource Activities
  • Manages employee progressive discipline procedures.
  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Uses all available on the job training tools for employees.
  • Participates in training specialty restaurant staff on menu items including ingredients, preparation methods and unique tastes.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Additional Responsibilities
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Attends and participates in all pertinent meetings.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.