Care Team Jobs

:

• End to end member assistance in outpatient benefit (from appointment to treatment’s discharge);
• Handle processes with the third party and hospital.
• Handling with care & empathy, and provide proper explanation in dealing with uncover treatment;
• Assist in healthcare and claim flow for Rey members;

Job Requirement:

• Experience in dealing with client, TPA & Hospital;
• Having a Medical educational background (Nursery or Midwife);
• Great communication for both business-facing and customer-facing;
• Min. 1 year experience in insurance company, handling claim, call center/customer service would be an advantage;
• Willing to work shifting.
• Good analytical skill, quick learner, and proactive;