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Customer Care Professional Jobs

Asst Manager Professional Marketing Oral Care
By Unilever At Kota Tangerang, Indonesia
Bachelor’s degree in Dentistry with 2 years+ experience in community & public health project.
Proven track record of training, education in community health project area.
Strong communication, presentation, and interpersonal skills, including good command of English language (both written and spoken).
Ability to establish and maintain effective working relationships with coworkers, line manager, stakeholders, and community.
public health, dentistry, communications and good interpersonal skills
Accelerate OC category growth in 2022 by operationalizing positive beauty purpose through key oral care brand do programs
Customer Care Professional Jobs
By Intrias Mandiri Sejati At Jakarta, Indonesia

• Experienced in the field of Customer Care – specifically handling complaints, handling email • Able to analyze cases, better used to calculating credit card bills • Has an experienced background in ...

Sea Logistics - Customer Care Specialist
By Kuehne+Nagel At Jakarta, Indonesia
To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.
Min 3 years experience in related field
min 3 years experience in related field
To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
To qualify + enter customer orders into the operational execution process.
To document, resolve, analyze all complaints + then identify, share + eliminate root causes.
Maternity Care Aid Jobs
By Assisting Hands of Logan At Indonesia
Teaching household routine and skills to well members of the family;
Helping mother care for baby while she fulfills her duties. Which can include, changing, bathing, feeding and playing with baby.
Reporting changes in the client’s condition.
Other activities that are determined necessary and trained on for a specific client and are restricted to the following:
Assisting with prescribed range of motion exercises;
Measuring intake and output of fluids;
Personal Care Aid Jobs
By Assisting Hands of Logan At Indonesia
Teaching household routine and skills to well members of the family;
Providing nutritional support as needed.
Reporting changes in the client’s condition.
Other activities that are determined necessary and trained on for a specific client and are restricted to the following:
Assisting with the use of devices for aid to daily living such as a wheelchair, walker, or hoyer lift;
Assisting with prescribed range of motion exercises;
Customer Care - Service Division
By Atlas Copco At Area DKI Jakarta, Indonesia
Have advance English communication skills; Computer skills with intermediate excell skills
Perform daily operation covering order processing, purchasing, invoicing and distribution.
Monitor stock aging and communicate to Sales Service Team
Work closely with customer, sales service team,engineer warehouse and transporter to ensure on time in full (OTIF) delivery.
Ensure local purchases are being perform as per prokura and according to procedures.
Work closely with warehouse team to ensure stock accuracy
Customer Care Officer Jobs
By PT Paramount Enterprise International At Kota Tangerang, Indonesia
Memberikan informasi yang dibutuhkan oleh pelanggan secara lengkap, ramah, sopan, terkait dengan status tindak lanjut kebutuhan pelanggan.
Menampung berbagai macam keluhan, keberatan, ketidakpuasan ataupun sebagai tempat konsultansi.
Menjadi sumber informasi/perantara antara perusahaan dan pelanggan serta menjelaskan kebutuhan pelanggan dengan menghubungi bagian terkait.
Mengelola kasus keluhan dari konsumen sebagai PIC dari awal keluhan diproses hingga keluhan tersebut selesai.
Melakukan koordinasi dengan divisi lain guna melanjutkan laporan komplain dari pelanggan.
Pendidikan minimal S1 semua jurusan.
Customer Care B2B Team Leader
By Tiket.com (PT. Global Tiket Network) At Area DKI Jakarta, Indonesia
Ensure Refund, Case Management, B2B Helpdesk, and Preflight/ Rebooking Team SOP is well implemented
Ensure all cases related to Refund, Case Management, B2B Helpdesk, and Preflight/Rebooking Team are solved within SLA
Experience at least 3 years as Customer Care Agent
Experienced in handling international flights (GDS, Sabre, Galileo, Amadeus etc)
Experienced and familiar with contact center operations
Monitoring every request and complaint, analyzing cases, providing settlement solutions, and recovering to achieve customer satisfaction
Senior Manager - Customer Care High Net Worth
By AIA Indonesia At Jakarta Raya, Indonesia
Professional oral and written communication skill
Creates requirements to system development, for new product related with Customer Care.
Min. Bachelor Degree in related discipline
Overall good understanding on insurance product, operation rules and distribution
Have a sense of urgency, adapt well to changes and able to meet deadlines without sacrificing quality
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone
Customer Care & Marketing Support Senior Staff (Surabaya Branch)
By PT KDB Tifa Finance Tbk At Surabaya, Indonesia
Preferably had a minimum 2 (two) years’ experience
Strong communication skill (Written and Verbal)
Organize credit proposals, memos or any other related document with credit proposal
Check and support Marketing to complete all required document to be process next by Credit Analyst
Circulate credit proposal or other submission to Credit Committee
Create and deliver Warning Letter (SP) to Customer
Customer Care Officer Jobs
By CV. Rahayu Karya Gemilang At Bandung, Indonesia
Memproses dan mencetak pesanan marketplace toko RKG serta mengatur jadwal pick up pada pengiriman instant
Memberikan pelayanan dan menyiapkan pesanan secara langsung kepada customer yang datang ke Gudang RKG
Memberikan solusi terbaik terhadap kendala yang dialami oleh customer
Berupaya menindaklanjuti setiap permasalahan penjualan, penilaian negatif dari customer
Menjaga dan meningkatkan kepuasan pelanggan dengan memberikan layanan atau service yang baik
Mampu mengoperasikan Ms.Office dengan baik
Customer Care Officer Jobs
By PCP Express At Manado, Indonesia
Minimum high school or equivalent education, preferably with a background in business, logistics, or management.
Work experience in the customer service or logistics field is a plus.
Good communication skills, both verbal and written, in Indonesian and English.
Good interpersonal skills and ability to work in a team.
Good understanding of business and logistics processes.
Rnd Formulator (Auto Care – Car Care – Home Care Industry)
By ZERONE JAPAN At Pati, Indonesia
Pendidikan Min D3 - S1 : Analis Kimia, Teknik Kimia, Kimia Murni
Memiliki pengalaman minimal 2-3 tahun di bidang R&D Produk Auto Care – Car Care – Home Care
Menguasai Microsoft Office (Word, Excel, Power point)
Selalu mengikuti perkembangan regulasi yang berlaku di indonesia terutama dibidang Auto Care – Car Care – Home Care
Memiliki kemampuan berpikir logis, analis, dan memberikan solusi & dan pengambilan keputusan jika ada permasalahan
Mampu berfikir kreatif dan mempunyai ide-ide baru
Customer Care – School For Digital Business (Canggu)
By High & Low Agency At Kerobokan Kaja, Indonesia
Strong verbal communication skills in the English and Indonesia language
Knowledge of customer service best practices and desire to participate in trainings and professional development
Learn the various courses that the campus will be offering
Salary according to experience + BPJS
Willingness to interact daily with customers from a wide range of cultures and backgrounds
Must be comfortable working independently and making minor decisions without direct supervision
Customer Care Representative Jobs
By Rasa Kreative At Bali, Indonesia
Manage customer accounts and provide assistance with order processing and tracking
Strong communication and interpersonal skills
Strong problem-solving skills and attention to detail
Proficient in Microsoft Office and experience with CRM software a plus
who is willing and able to work night shifts as a requirement of the role
Respond to customer inquiries and resolve issues in a timely and professional manner, while Providing exceptional service and ensuring customer satisfaction
Air Logistics Customer Care Specialists
By Kuehne+Nagel At Surabaya, Indonesia
Min 3 years experience in related field
To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
To document, resolve, analyze all complaints and feedback then identify, share + eliminate root causes.
To create, review + refine customer reports.
To ensure delivery against all financial targets + strategic objectives.
Strong focus on customer + stakeholder relationships
Care Team Jobs
By Rey.id At Jakarta Raya, Indonesia
End to end member assistance in outpatient benefit (from appointment to treatment’s discharge);
Having a Medical educational background (Nursery or Midwife);
Min. 1 year experience in insurance company, handling claim, call center/customer service would be an advantage;
Experience in dealing with client, TPA & Hospital;
Good analytical skill, quick learner, and proactive;
Handling with care & empathy, and provide proper explanation in dealing with uncover treatment;
Senior Customer Care High Net Worth
By AIA Indonesia At Jakarta Raya, Indonesia
Professional oral and written communication skill
Creates requirements to system development, for new product related with Customer Care.
Min. Bachelor Degree in related discipline
Overall good understanding on insurance product, operation rules and distribution
Have a sense of urgency, adapt well to changes and able to meet deadlines without sacrificing quality
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone
Sea Logistics Isc Customer Care Specialist
By Kuehne+Nagel At Jakarta, Indonesia
To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.
To qualify + enter customer orders into the operational execution process.
To drive customer engagement, satisfaction, retention + reactivation in close cooperation with the Operational Care Center (OCC), destinations + regional stakeholders.
To document, resolve, analyze all complaints, then identify, share + eliminate root causes.
To create, review + refine customer reports.
To ensure delivery against all financial targets + strategic objectives across ISC.
Customer Care Manager Jobs
By SUPERSPRING At Tanah Abang, Indonesia
Minimum 2 years experience as Customer Service Lead (preferable from Technology Industry/E-Commerce).
Excellent communication and presentation skills.
Proficiency in computer skills, including Microsoft Office andCRMsoftware.
Develop and implement client services standard operation procedures (SOP).
Ensure that the Customer Care team is working efficiently.
Handling inquiries related within the Customer care Department to ensure the effectiveness and on-time implementation.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Care Professional to join our team and help us provide top-notch customer service to our clients. If you have excellent communication skills and a passion for helping people, this could be the perfect job for you!

Overview Customer Care Professional is a customer service role responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information. Detailed Job Description Customer Care Professionals are responsible for providing customer service and support to customers. They must be able to respond to customer inquiries, resolve customer complaints, and provide product and service information. They must be able to troubleshoot customer issues and provide solutions. They must be able to maintain customer records and provide feedback to management. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Ability to provide solutions to customer problems
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Ability to maintain customer records
• Ability to provide feedback to management
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Ability to troubleshoot customer issues
• Ability to provide solutions to customer problems
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a customer service environment
Job Responsibilities
• Respond to customer inquiries
• Resolve customer complaints
• Provide product and service information
• Troubleshoot customer issues
• Provide solutions to customer problems
• Maintain customer records
• Provide feedback to management