Area Operations Manager Jobs

This role will lead Ramen Shun' Outlets restaurant operation. The Goal is to maintain HIT Company standard to every customer and lead day to day operation system. Building Ramen Shun together with management team and report directly to CEO/COO

Responsibilities

• Comply with all health and safety regulations
• Manage all Outlet's F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork
• Manage in total 3-5 outlets at the same time
• Identify customers needs and respond proactively to all of their concerns
• Preserve each outlet excellent levels of internal and external customer service
• Establish targets, KPI’s, schedules, policies, and procedures
• Report on management regarding sales results and productivity
• Conduct regular training both in hard skills and soft skills to all team members
• Manage to maintain company standard and expectation to meet quality control guidelines
• Lead 3-5 Outlets Team by attracting, recruiting, training, and appraising talented personnel

Qualifications

• Understand the process of solving problems related to operational issues
• Ability to manage personnel and meet financial targets
• Understand each KPI componentfor outlet and how to achieve them
• In-depth understanding in-store profit and loss (P&L) report, Food hygiene, Health & Safety
• Proven food and beverage management experience
• Preferably Manager/Assistant Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Understand the inventory scheme well
• Culinary school diploma or degree in food service management or related field
• Ability to spot and resolve problems efficiently, mastery in delegating multiple tasks, communication and leadership skills.
• Up to date with food and beverages trends and best practices
• Guest-oriented and service-minded
• Candidate must possess at least a Bachelor's Degree in Business Studies/Administration/Management, Food & Beverage Services Management or equivalent.
• Minimum 3 years of working experience as Area Manager specializing in F&B/Restaurant Service or equivalent.