Assistant Restaurant Manager (Coach Restaurant)

Responsibilities :

• To be fully conversant with every food and beverages product dish in the restaurant and the provide explanations if requested
• To be aware of the location of each room in the residences and the quickest way to reach them
• To responsible room service order and delivery to the standard laid by company procedure
• To report all the comment, complain or any other feedback from the guest’s to the restaurant manager
• To report, monitor or handle disciplinary matter
• To supervise mise en place, cleaning and service in the restaurant are correct distribution to the standard set by the company
• To ensure that all food or beverages box that taken to the room are checked before being delivered
• To ensure that restaurant and room service are maintained if high quality standard
• To be fully aware of fire safety procedure & Health safety regulation procedure.
• To be ensuring the station are ready for service
• To ensure that all tasks set are completed in the time allocated and to the standard set by the company
• To be responsible of your attendance 5 minutes before your schedule times
• To ensure that all dishes are transported to the restaurant is clear, clean through the sanitation and hygiene standard
• To responsible that the service is at all times performed in a professional manner and to the style as Specified by the standard operational procedure.
• To make sure that company policy and the vision Statement are followed and utilized at all times
• To ensure that the billing procedure is through, correct of each guest consume
• To ensure and has an outstanding knowledge about POS System
• To assist the restaurant manager in all preparation and presentation of training programs , briefing’s and SOP’s
• To pick up telephone quickly to deal with guest/staff enquiries in a professional manner
• Well grooming, clean and tidy uniform including shine shoe

Requirements :

• Customer service attitude
• High school diploma; additional certification in hospitality is a plus
• Fluent in English (a must), should possess both street-smart & also polished communication skills
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Good math and reporting skills