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Cloud Operations Manager Jobs

Company

Abhidi Solution
Address Jakarta Raya, Indonesia
Employment type FULL_TIME
Salary
Expires 2023-09-23
Posted at 8 months ago
Job Description
  • Manage timely escalation process between the L2 and L3 teams.
  • Facilitate collaboration every day to remove impediments and reduce risk
  • Coordinate/Manage L1 & L2 services related to migrated workloads on to AWS Outposts & AWS Regional public cloud.
  • Drive and own responsibilities of Service delivery
  • Build and manage interdependencies between projects / teams (consortium)
  • Setup Process for Cloud Operations (Infra and Security)
  • Promote Agile values, principles and practices within the teams
  • Manage SLA’s as committed to the customer.
  • Grow Agile maturity within development team members, as well as product owners, scaling best practices
  • Build, manage and publish team metrics and reporting enabling accurate visibility and transparency between support teams and stakeholders
  • Schedule, manage and facilitate meetings between different stakeholders