Administrative Support Specialist Jobs

OPERATION SUPPORT ASSISTANT

Overview We are looking for a candidate to independently administrate the transportation operation of our company's various projects and bookings The role is multifaceted, and has a deep involvement in customer service, transport co-ordination, planning and deployment. Having an eye for safety procedures and being careful and meticulous is an important attribute of this position. The abilities to communicate and manage chauffeurs are critical for the success in this role.

Responsibilities

1. Oversee overall booking/deployment/dispatch operation (Portfolio of accounts)
2. Data Entry new bookings into the booking system.
3. Process the bookings to be dispatched to the respective group of drivers.
4. Manage all administrative duties of proper handling of bookings
5. Liaise with external parties such as drivers/ client coordinators/ event coordinators
6. Ensure accuracy and timely update of bookings into booking system
7. Dispatch bookings to driver via Reservation System and Whatsapp
8. Monitor and update bookings whenever there are changes
9. Create bookings as event in Google Calender
10. Monitor drivers to ensure they are on time for the booking.

Requirements

• Team player with high integrity and initiative
• Minimum two years Travel/ Ground transportation industry
• Require to learn how to use Booking systems
• Able to work beyond working hours if required at times.
• Possess positive working attitude - proactive, helpful, committed and willing to learn and participate
• Proficiency in the use of Microsoft Office including Word, Excel, PowerPoint,
• Meticulous, attention to details with strong administration and organizational skills
• Minimum Diploma in Business Management, Administration, or Secretarial qualifications
• Need to converse confidently in English
• Familiar with Singapore roads and landmarks will be a bonus but not essential.
• Ability to work independently within stringent timelines and collaborate across departments to achieve results
• Conducive environment for working from home