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Lead Customer Service Representative Jobs

[English Speaking] Customer Service Representative
By LetsMoveIndonesia At Denpasar, Indonesia
Excellent English skills is a mandatory
Property and Real Estate experience would be an advantage
The main responsibilities are numerous and include:
Skills required for the role:
We are hiring 6 people for this position.
Candidate resides in Bali will be given priority.
Customer Service Representative (Customer Engagement Specialist) (Part Time)
By Synagie Group Asia & Europe At Indonesia
Have experience in any consumer management industry (customer service, hospitality, retail, etc.); and
Any other duties as assigned by the management.
Participate in learning programs, seminars, and classes for continuous knowledge gain on the latest industry trends and best practices; and
Are passionate about consumer experience, innovation, beauty, fashion, and eCommerce;
Successfully liaise with relevant parties, both internal and external, to ensure timely, efficient, and effective course of action for customer queries;
Strategically form a well thought, thoroughly guided, and most appropriate resolution to customer queries that is effective, efficient, and timely;
Service Lead Podcaster Jobs
By INSTADOC At Indonesia
1. Mengoordinasikan dan memimpin seluruh aspek produksi podcast, termasuk perencanaan, rekaman, penyuntingan, dan distribusi konten.
7. Melacak kinerja episode podcast melalui analitik untuk memahami tren audiens, tingkat partisipasi, dan efektivitas strategi promosi.
·Pengalaman dalam produksi podcast dan pengetahuan mendalam tentang proses produksi, penyuntingan, dan distribusi.
·Kemampuan kepemimpinan yang kuat dan keterampilan dalam mengelola tim.
·Keterampilan komunikasi yang luar biasa, termasuk kemampuan berbicara di depan umum.
·Kreativitas dan kemampuan untuk menghasilkan ide-ide konten yang segar dan menarik.
Senior Customer Service Representative
By Diversey At Jakarta, Indonesia
Keep customer informed on the complaint status & manage complaints to closure
Collaborate with other departments at regular meetings for continuous reduction in complaints and improvement to total Customer Experience.
Own the region and territory nominated for service offerings and maintain Customer Satisfaction, very important part for this position
Act as a Subject Matter Expert for all systems to support colleagues and wider business
Facilitate the sales of the company’s products through up selling and cross selling.
Provide visibility to customers on order status
Customer Service Representative Jobs
By Game Consign At Kota Tangerang, Indonesia

Job Desc: 1. Mengatasi masalah customer serta memberikan solusi / pengarahan terbaik 2. Menangani semua customer dengan baik dan ramah 3. Memberikan pelayanan yang baik, ramah, dan informatif 4. ...

Customer Representative Jobs
By Webull Sekuritas Indonesia At Jakarta Raya, Indonesia
Bachelor's degree in any field or equivalent experience.
Proven experience in a customer-facing role, preferably in the financial services industry.
Strong interpersonal and communication skills, with the ability to empathize with customers and adapt communication style to suit different individuals.
Knowledge of stock market operations, investment products, and trading platforms will be an advantage.
Excellent problem-solving abilities and a proactive approach to issue resolution.
This is a customer-facing position that requires excellent communication skills and a passion for delivering top-notch service.
Customer Service Representative, Senior
By Air Liquide At Area DKI Jakarta, Indonesia
Generate regular sales reports, analyze sales data, and provide insights to the sales team and management for decision-making purposes.
Coordinate with internal stakeholders, including production, logistics, and finance teams, to ensure timely delivery and resolution of any order-related issues.
Manage and compile customer feedback to identify areas for improvements in services and sales processes.
Bachelor’s degree or equivalent experience required.
Preferably minimum 5-7 years of experience.
Good in Correspondence, Communication, Negotiation & Computer skills.
Customer Service Representative (Jakarta - Malaysia)
By Concentrix At Jakarta Raya, Indonesia
Recognize, document, and alert the management team of trends in customer calls.
Excellent data entry and typing skills.
Manage different types of callers in a given span of time.
Manage and resolve customer complaints.
Relevant working experience in the contact center as customer services is preferred or fresh graduate.
Knowledge of customer service practices and principles
Customer Service Representative (Batam) (Incorp Indonesia & Vietnam)
By Dealls – Jobs & Mentoring (YC W22) At Batam, Indonesia
Report monthly activity to Sales Manager
Minimum education is Diploma degree, preferably from Secretary, Business, Marketing major
Excellent in English and Mandarin skills in verbal and written
Handle customer complaints by phone, email, mail or social media
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Inbound Sales/Marketing Customer Service Representative – Water Filter Company (Denpasar)
By High & Low Agency At Denpasar, Indonesia
Proficiency in using sales and marketing tools, customer relationship management (CRM) software, and other relevant technologies.
Cultivate and maintain distributor relationships, overseeing inventory management and sales processing.
Min. two years of related experience in a similar field.
Manage the CRM database, ensuring accurate customer profile input and maintenance.
Salary according to experience + BPJS
A good understanding of sales and marketing principles.
English Speaking Customer Service Representative
By LetsMoveIndonesia At Area DKI Jakarta, Indonesia
*Property and Real Estate experiences would be an advantage
Skills required for the role:
Creating development plans and forecasting sales targets and growth projections
Identifying market opportunities through meetings, networking and other channels
Meeting existing and potential clients and building positive relationships
Liaising with colleagues to develop sales and marketing strategies
Sales Service Representative Jobs
By I CAN READ Indonesia At Cikarang Selatan, Indonesia
Attend, respond and manage customer Inquiries and requests.
Good knowledge in handling social media platforms
Good teamwork skills, communication skills and networking ability
Good English skill (oral and written) is a plus
Good organization and planning skills
Preferably with minimum 1 year- experience in sales and marketing
Customer Service Representative Jobs
By Momentree At Indonesia
WFH (Work From Home), dapat bekerja sepenuhnya dari rumah. Jam kerja: 08:00 - 17:00.
Telah menyelesaikan SMK / SMA / S1
Minimum 1-2 tahun pengalaman dalam customer servicing.
Mampu menggunakan Microsoft Word and Powerpoint (atau Google Docs dan Slides).
Mampu mengatur Email, Google Calendar dan mengoperasikan Google Meet dan Zoom.
Mampu menggunakan Whatsapp, Instagram, TikTok, Facebook, YouTube, Twitter and Threads.
Customer Service Representative (Consumer Engagement Specialist)
By Synagie At Jakarta, Indonesia
Have experience in any consumer management industry (customer service, hospitality, retail, etc.); and
Any other duties as assigned by the management.
Participate in learning programs, seminars, and classes for continuous knowledge gain on the latest industry trends and best practices; and
Are passionate about consumer experience, innovation, beauty, fashion, and eCommerce;
Successfully liaise with relevant parties, both internal and external, to ensure timely, efficient, and effective course of action for customer queries;
Strategically form a well thought, thoroughly guided, and most appropriate resolution to customer queries that is effective, efficient, and timely;
Customer Service Representative (Csr)
By Ivosights At Yogyakarta, Indonesia
Have a minimal 1 year experience as customer service, live chat agent or call center
Excellent written and verbal communication skills and decision making skills
Escalated the ticket to Team Lead
Focus and understand users' needs.
Able to work on Monday-Friday (office hour)
Customer Service Representative (International Account)
By vOffice At Badung, Indonesia
Previous experience in customer service or executive assistant would be great.
Working hours: Monday to Friday 9am to 6pm & Saturday 9-12
Greet our clients and guests with enthusiasm and a pleasing attitude.
Attend to mails and calls (sorting, storing, notifying, forwarding).
Ensure our space is always show-ready.
Monitor our housekeeper to ensure every corner of our space is in order.
English Speaking Customer Service Representative
By LetsMoveIndonesia At Denpasar, Indonesia
Explain the different types of mortgage and offer products for your client to choose from.
Help clients complete the mortgage application and offer some general advice on the home-buying process.
The main responsibilities are numerous and include:
Skills required for this role:
Excellent English skills are mandatory
Be ethical and realistically assess which type of mortgage is most suitable for each client.
Customer Service Representative Jobs
By Ivosights At Yogyakarta, Indonesia

Qualifications: • Minimum SMA/SMK • Have minimal 1 year experience as Customer Service, Live Chat Agent or Call Center • Focus and understand users' needs. • Excellent written and verbal ...

Customer Service Representative Jobs
By Amar Bank At Jakarta, Indonesia
Experience a minimum 1 year in a call center banking, prefer having an experience handling digital banking customers
Receive, handling, resolve calls and provide solutions for complaints from customer
Provide customer with product and service information
Identify and escalate priority issues
Documenting all call information according to SOP
Handling task related to SLIK audit and complaint
Sales Service Representative Jobs
By Cafémaker At Daerah Istimewa Yogyakarta, Indonesia
Exceptional organizational skills and the ability to manage multiple tasks and priorities in a fast-paced environment.
Actively promote Cafémaker's rental packages, highlighting the benefits and features that meet customers' needs.
Assist customers in selecting the appropriate coffee machine rental package based on their requirements and budget.
Stay informed about industry trends, competitor offerings, and new coffee machine models to effectively communicate value propositions to customers.
Proven experience (minimum 1 year) in sales, customer service, or a related field. Experience in the coffee industry is advantageous.
Excellent interpersonal and communication skills, with the ability to build rapport with customers and effectively convey information.

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are seeking a Lead Customer Service Representative to join our team and provide exceptional service to our customers. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and a desire to make a positive impact, this is the job for you!

A Lead Customer Service Representative is responsible for providing excellent customer service to customers, managing customer service staff, and ensuring customer satisfaction.

What is Lead Customer Service Representative Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Strong problem-solving and decision-making skills
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Lead Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Lead Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service procedures

What is Lead Customer Service Representative Job Experience?

• Previous experience in customer service
• Previous experience in a supervisory role

What is Lead Customer Service Representative Job Responsibilities?

• Provide excellent customer service to customers
• Manage customer service staff
• Ensure customer satisfaction
• Handle customer inquiries and complaints
• Monitor customer service staff performance
• Train customer service staff
• Develop customer service policies and procedures
• Monitor customer service metrics
• Analyze customer feedback and provide solutions
• Maintain customer service records