English Speaking Customer Service Representative

> Excellent English skills are mandatory

> Banking and Mortgage experiences would be an advantage

LetsMoveIndonesia is a national Business Consultancy & Relocations agency established in 2016. Our speciality is improving expatriate services and have offices in Jakarta, Seminyak, Canggu & Sanur.

LetsMoveIndonesia offers a variety of services including Visa Services, Company Establishment, Legal Services, Tax & Accountancy, as well as Real Estate.

We are the market leader in what we do and are looking for amazing staff to join our fantastic team in Bali, as well as Jakarta.

This is a great opportunity for someone that is looking to gain experience and be part of a fast-growing business, with limitless possibilities.

We are relaunching our property department and also introducing a new Mortgage Service which will help Indonesians and foreigners get mortgages.

All candidates must have Financial / Banking backgrounds and experience working in mortgage lending is preferred, however not mandatory.

The main responsibilities are numerous and include:

• Help clients complete the mortgage application and offer some general advice on the home-buying process.
• Respect your client's right to confidentiality and follow strict industry rules and guidelines and ensure you give impartial and appropriate financial advice
• Meet with your clients in person and via telephone and find out about your client's financial situation, including what their monthly expenditure is and what type of product they can afford.
• Explain the different types of mortgage and offer products for your client to choose from.
• Be ethical and realistically assess which type of mortgage is most suitable for each client.
• Explain about repayments and mortgage protection and advise on and sell related financial products, such as buildings or life insurance.
• Keep up to date with new mortgage products and changes in mortgage regulation
• By proactive as you will need to meet sales targets, and develop relationships
• Ensure your customers can afford what they're borrowing, not only now but in the future, in the event that interest rates go up or their circumstances change.

Skills required for this role:

Confident and presentable

Excellent English skills are mandatory

Self-motivated

Have excellent organisational skills

Personable with a likeable personality

A fast learner

Able to multitask

Enjoy networking and meeting new people

As a fast growing, ever expanding company, doing multiple jobs and working long hours are often necessary, so a positive attitude is a must.

This role is only available to Indonesians citizens with an immediate start. Please note, we are hiring a variety of individuals for a variety of roles in both Jakarta and Bali, so different roles are available.

Why work with LetsMoveIndonesia?

LetsMoveIndonesia is a young, vibrant company that has offices in both Jakarta & Bali. We are a passionate, close knit team that works hard, but also likes to have fun.

We are commonly referenced as Indonesia’s Most Trusted Agency due to our trendsetting approach and ethical behaviour and recently we were awarded the award Best Visa & Business Consultancy by the National Awards Foundation in both 2021 and 2022.

What makes us different to everyone else is our ambition. We are always growing, evolving and getting better. Those that work professionally have a wealth of opportunities to progress their career.

Please send your C.V to [email protected] along with a cover letter explaining why you would be the perfect candidate to join our team.

To see more of what we do, visit our website:www.letsmoveindonesia.com

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This job will involve consulting with foreigners, so only apply is you are confident and presentable.