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Customer Support Consultant Jobs

Customer Solutions Consultant, Infrastructure Modernization, Telco
By Google At Area DKI Jakarta, Indonesia
Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
4 years of experience working in IT strategy.
Experience in planning infrastructure modernization as a technical consultant, technical pre-sales engineer, or enterprise architect.
Experience as an enterprise architect in a cloud computing environment in Telecommunications or in a customer-facing role.
Experience in architecting and developing software or infrastructure for scalable and secure distributed systems.
Experience with containers and associated technologies including Docker, Kubernetes, Istio, Serverless, and Microservices.
Customer Support Specialist Jobs
By Everyone's Smart University At Indonesia
Work on Student Information Systems and Learning Management Systems or any required solution for educational organizations.
Work experience related to the education sector is preferred.
We are looking for dedicated IT support with experience in the educational sector:
Have excellent oral and written communication skills.
The applicant must be fluent in Arabic.
Receive and work on students’ problems.
Customer Support Officer Jobs
By Koltiva At Jakarta Raya, Indonesia
· Update globally available content in our CRM, ERP, and Supply Chain Management apps.
· At least 1 year experience in Customer Service, or Client Co works;
· Technology savvy with knowledge of mobile and web applications;
· Proven customer support experience;
· Strong phone contact handling skills and active listening;
· Experience with Kanban or other agile approaches is a plus (daily target & outcome-oriented);
Customer Support Specialist Jobs
By Coda Payments At Area DKI Jakarta, Indonesia
At least 2 years experience in customer-focused role (service, hospitality, call centre, etc.)
Good communication skills in both English and Bahasa Indonesia
Perform marketing activities with close collaborations with our marketing team
Assist to conduct and carry out transaction tests to identify any potential issues of payment channels
Flexible to changes and has sense of urgency
Customer Support Associate Jobs
By SleekFlow At Jakarta Raya, Indonesia
Strong stakeholder management and communication skills (written & verbal)
Use your deep SleekFlow product knowledge to resolve client-related issues.
Prior experience with CRM preferred
Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel.
Constant & rigorous training from experience team leads
Prior Experience in SaaS/ Software Industry is preferred
Customer Support - Parttime- Weekend
By PT. Koding Next Indonesia At Area DKI Jakarta, Indonesia
Keeping management and sales team updated
Replying to all comments and messages on social media and learning platforms in a timely manner
Communicating with potential customers in a friendly manner, trying to convert them into clients
Understanding of computer and social media
Ability to work in the office in Kemayoran, Jakarta
Salary of 200,000 IDR per day
[0131] Travel Consultant Customer Support
By ATI Business Group At Area DKI Jakarta, Indonesia
Preferably a degree (SMK/D3/D4/S1) in Travel Management or any related major
Manage Air product queries via chat & call on their booking amendments, fresh issuance & reissue)
Excellent communication skills in English (both written & spoken)
Excellent analytical and numerical skills
Experience in GDS, preferably Sabre, Galileo, Amadeus
Experience in travel/airline ticketing (fresh issuance, reissue, and adcol)
Customer Support (Live Chat)
By iSeller At Jakarta Raya, Indonesia
Having a good analytical skills, problem solving skills, and good communication skills.
Ability to prioritize and manage time effectively.
Educate current and potential customers with product and service information.
Ability to resource product information via tools that are provided.
Provide timely responses to customer issues regarding product usage.
Identify and escalate priority issues to the related team.
Customer Support Specialist Jobs
By Gram Games At İstanbul, Turkey
Knowledge and expertise with mobile games or micro-transaction apps
Excellent communication skills, including fluent written and spoken English
Serve as the CS product owner for one or more games
Deliver actionable insights on CS contacts to cross-functional teams
Coordinate with Quality Assurance and Product teams to identify and resolve game bugs
Collaborate with BI and Backend teams to improve internal support tools
Customer Support Jobs
By Skubbs At Batam, Indonesia
Excellent written and verbal communication skills in English.
1 year experience in customer support preferred.
Handle administrative requests and inquiries from the sales team regarding customer support
Understand and provide full information on company application and its features
Professionally handle high volume of inquiries from clients and customers.
Perform office-based administrative duties whenever required.
Customer Support (Sentra Vidya Utama (Sevima))
By Dealls – Jobs & Mentoring (YC W22) At Surabaya, Indonesia
Memahami domain knowledge stakeholder (Universitas dan produk SEVIMA)
Memiliki skill data migrasi & database serta troubleshooting software product
Melakukan migrasi dan mengevaluasi data
Membuat report hasil analisa dan hasil migrasi data
Melakukan analisa kebutuhan pengguna dan mengarahkan penguna
Memahami & menganalisa data yang kompleks
Customer Support Jobs
By IndoLinen At Denpasar, Indonesia
Build a close relationships with existing clients and ensuring repeat orders
Create a routine meeting schedule according to area. Catch up with potential client regularly
Create a coverage customer data per area
Make a weekly progress report
Adding hotel project references that can increase the brand value
Become Indolinen representatives on the field and active in disseminating information about ongoing promotions
Customer Support Analyst Jobs
By SEON Fraud Fighters At Area DKI Jakarta, Indonesia
Providing an exceptional level of service, building relationships and championing customer experience at every opportunity.
Documenting issues, updating ITSM software, maintaining knowledge base.
Exceptional communication and interpersonal skills, with a high level of verbal and written language skills
Experience of supporting cloud, web browser-based software, with an understanding of APIs
Experience of using Slack, Skype, Gmail and helpdesk / service desk ticketing systems
Based in Jakarta - Hybrid remote work model
Customer Support Specialist Jobs
By Bellywell At Jakarta Selatan, Indonesia
Manage and resolve customer related issue and order
Have at least 3 year working experience as a customer service or telesales
Have excellent communication & interpersonal skills
Have knowledge & ability in using Microsoft Office (especially Excel) and email
Giving excellent service for customers
Maintain and update customers databases

Are you looking for a job that offers a great work-life balance and the opportunity to help people? We are looking for an experienced Customer Support Consultant to join our team and provide exceptional customer service to our clients. If you have a passion for problem-solving and helping others, this could be the perfect job for you!

Overview:

A Customer Support Consultant is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information.

Detailed Job Description:

The Customer Support Consultant is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. They must be able to provide accurate and timely responses to customer inquiries, and must be able to effectively communicate with customers in a professional and courteous manner. The Customer Support Consultant must be able to work independently and as part of a team.

What is Customer Support Consultant Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment

What is Customer Support Consultant Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team

What is Customer Support Consultant Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software and tools

What is Customer Support Consultant Job Experience?

• Previous customer service experience
• Previous technical support experience

What is Customer Support Consultant Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot technical issues and provide solutions
• Provide product information and answer customer questions
• Resolve customer complaints and escalate issues as needed
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction