Customer Support (Sentra Vidya Utama (Sevima))

🙌🏻 About Us

SEVIMA is the leader of Academic Information System solution in Indonesia, located at Surabaya, East Java, Indonesia. We are the right mixture of the best business analyst and technology specialist, Internationally certified and we have received some International award and recognition from world class technology vendors. Trust only the best for your Information Technology Investment, SEVIMA focus in Education Technology Solution.

Our aim is to help our clients to achieve their objectives faster and easier. Our young and energetic professionals will ensure you to get a creative & innovative solution for your problems. That's why we do not provide only software, but also solution that in turn will benefit our client. We work close with our client to understand better, what they really needs and wants.

💰Salary

Very competitive

👑 Job Role

• Memastikan kesiapan implementasi pengguna
• Membuat report hasil analisa dan hasil migrasi data
• Melakukan migrasi dan mengevaluasi data
• Melakukan instalasi/ setting aplikasi
• Memahami domain knowledge stakeholder (Universitas dan produk SEVIMA)
• Memahami & menganalisa data yang kompleks
• Melakukan analisa kebutuhan pengguna dan mengarahkan penguna
• Memberikan solusi yang sesuai dengan permasalahan klien

⛩️ Requirements

• Mau dan mampu belajar dan berkembang
• Cakap dalam berkomunikasi dan bekerja dalam team
• Mampu mengolah data excel
• Memiliki kemampuan analisis yang baik
• Pendidikan minimal SMK jurusan rekayasa perangkat lunak
• Memiliki skill data migrasi & database serta troubleshooting software product
• Berpengalaman dalam penguasaan database 1 tahun
• Menguasai SQL Query & HTML

🎁 Perks

• Competitive Salary
• THR / Bonus system
• Period Leave
• Medical Insurance