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Field Customer Support Jobs

Customer Support Engineer Jobs
By Infobip At Area DKI Jakarta, Indonesia
Proactively suggest changes that improve internal processes, customer experience, and the quality of service we are provide.
A wide range of interests and working experience in these technologies: SQL, programming logic, and computer networks.
Genuine care for clients; looking to provide the best possible experience at all times.
Strong presentation skills and the ability to convey high-level concepts in a manner that is easily understood by clients.
Attend to & resolve customer inquiries and problems in a highly professional manner, in varying critical and non-critical situations.
Understand client needs and find workarounds when issues appear.
Customer Support Specialist Jobs
By Farmsco Indonesia At Banten, Indonesia
Minimum of 2 year of experience in AR administrative, numeracy and procedural skills
Employee (non-management & non-supervisory) specialized in Banking/Financial Services or equivalent is preferred.
Excellent computer skills, including advanced Excel and MS Office.
Experience in Animal Feed Industry / Feed Mill is preferred.
Conduct input processes and recapitulation of the general ledger/accounting ledger.
Create reports related to entry daily collection punctuation
Customer Support Jobs
By Rabbit Hole (PT Lubang Kelinci Indonesia) At Jagakarsa, Indonesia
 Excellent time management skills.
 Provide information & product knowledge to customer through social media chats.
 Min. 3 years experiences in related field as Customer Support / Social Media Admin.
 Strong leadership & problem-solving skills.
 Excellent communication & people skills.
 Managing real time correspondence with customer within all social media platform.
Customer Support L1 Jobs
By MyRobin.ID At Yogyakarta, Indonesia
Min. 1 Year of working experience in this field
Good customer service, multi-tasking and problem solving skills.
Ability to handling complain & maintaining a strong relationship with new customer from channel livechat and ticketing
Ability to using CRM tools (zendesk,salesforce, etc)
Customer Support Jobs
By Ximply At Jakarta Pusat, Indonesia
Experience min. 1 year in CS field
D3 / S1 graduates of all majors
Fluent in English is a plus
Respond to every complaint that comes from client
Approach client directly or through other media
Administering the handling of client complaints
Customer Support Jobs
By ruangnyaman.id At Bogor, Indonesia
Memiliki skill komunikasi yang baik
Diutamakan memiliki pengalaman minimal 1 tahun sebagai customer support
Menjaga sikap positif, empati, danprofesional terhadap pelanggan setiap saat
Menanggapi pertanyaan pelanggan dengan segera
Berkomunikasi dengan pelanggan melalui berbagai saluran
Menerima dan menyelesaikan keluhan pelanggan
Sop & Customer Support Jobs
By Bank Shinhan Indonesia At Jakarta, Indonesia

Company Description: Strategi bisnis Shinhan Financial Group adalah untuk menyediakan nasabah dengan berbagai macam kenyamanan dan kepuasan layanan melalui distribusi yang efisien dan khusus (bisnis ...

Customer Support Administrator Jobs
By A for Effort At Jakarta Raya, Indonesia
Candidate must be fluent in English
This is a full-time role, located at our offices in South Jakarta.
Candidate should be willing to work overtime and attend to inquiries outside of regular business hours.
this role is only open to candidates who are fluent in English
Network Field Support Jobs
By NTT Ltd. At Sulawesi Selatan, Indonesia
Update existing knowledge articles or create new ones
Diploma, degree or relevant qualification in IT/Computing
Certifications required: CCNA/ CCNP Enterprise / ITIL v3 / or other relevant certifications.
At least 2 years of working experience is required for this position
Monitors client infrastructure and solutions
Identify problems and errors prior to or when they occur
Customer Support Jobs
By Talent Insider At Jakarta Raya, Indonesia
Experience: Min. 1-year related experience as a Customer Support or Service
Knowledge of the Travel or Customer Service industry
Previous experience in providing operational support to end-users
Experience within the airline, travel, Help Desk, or Call Centre industry
Experience with IT Infrastructure, technology protocols, and Operating systems
Previous experience with GDS systems, and products Strong team performance experience
Field Support Jobs
By NTT Ltd. At Jakarta, Indonesia
Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Demonstrated experience of Managed Services
Demonstrated experience required in Engineering function within a medium to large ICT organization
Demonstrated working knowledge of ITIL processes
Demonstrated experience working with vendors and/or 3rd parties
Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational
Customer Support Specialist Jobs
By G.A Studio Inc At Badung, Indonesia
1+ years of work experience in the video game industry
Knowledge in gaming, familiar with game platforms (Mobile, PC, Console).
Language: English (working proficiency) & Bahasa Indonesia
Familiar with CRM and Ticketing system
Familiar with the online gaming landscape in Indonesia
Able to work on-site in Bali, Indonesia
Customer Support Specialist Jobs
By Buldantour At Jakarta, Indonesia
3.Excellent communication skills, both verbal and written
4.Ability to prioritize tasks, manage time efficiently and work under pressure
5.Attention to detail and strong organizational skills
7.Strong problem-solving and decision-making skills
Reply to customer chat on the Whatsapp
Coordination with our sales team
Customer Support Specialist Jobs
By Bersama Digital Data Centres (BDDC) At Jakarta Barat, Indonesia
Willing to work in shift, multitasking and Time Management
A strong working knowledge of computer systems, hardware, software and Microsoft Office skills.
At least 1- 2 years experience as a helpdesk or other customer support role.
Good problem-solving, analytical, and team-working skills
Having knowledge in data center industry
Customer Support Jobs
By PT Ada Ide Langsung Jalan At Malang, Indonesia
Memiliki pengalaman di bidang Customer Support/Customer Service/Public Relation minimal 1 tahun
Memiliki keterampilan komunikasi yang baik
Bisa bekerja dalam team, memiliki sikap positif, dan semangat belajar yang tinggi
Customer Support Jobs
By PT Global Inovasi Ventura At Sleman, Indonesia
Manage and follow up issues in ticket management system
Min D3, related technical support field, or equivalent job experience
Experience working as Customer Support or similar roles at IT Industry
Good analytics and problem solving skills
Assists Clients in understanding the product including training product and user knowledge
Fluent in English in both writing and speaking
Field Support Jobs
By NTT America Solutions, Inc. At Area DKI Jakarta, Indonesia
Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Demonstrated experience of Managed Services
Demonstrated experience required in Engineering function within a medium to large ICT organization
Demonstrated working knowledge of ITIL processes
Demonstrated experience working with vendors and/or 3rd parties
Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational
Customer Support Specialist Jobs
By Locus At Jakarta Raya, Indonesia
Interacting with customers using telephone, email, and chat services to resolve complex support and various other account management functions.
Troubleshoot and help solve inbound customer inquiries, while providing exceptional service experiences along the way.
Execute on team initiatives to improve internal processes and our customer experience as a whole.
Must have excellent knowledge of business writing, grammar and mechanics used in speaking and writing with customers and co-workers
Demonstrable problem solving and troubleshooting skills, logical thought process.
Experience working with REST APIs is a plus
Field Support Engineer Jobs
By NTT Ltd. At Sulawesi Selatan, Indonesia
Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Good presentation and reporting skills
Able to drawing using Visio or AutoCAD
Able to troubleshoot IT user problems
Able to test, analyze and physical problem for wireless and wired including fiber optic
CCNA / MS Office 365
Customer Support (Mandarin) Jobs
By MIFX At Jakarta, Indonesia
Deal with customer complaints, provide a solution and offer alternatives within Company guideline policy.
Ability to demonstrate English & Chinese (Mandarin) written and verbal communication skills
Ability to demonstrate English & Chinese written and verbal communication skills
At least 1 year of working experience in the related field
We are looking for more talents to create a positive impact.
#SemudahItu join us and be part of Indonesia's next largest fintech company!