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Customer Support Consultant Jobs

Account Manager Customer Succes (Sr. Consultant)
By Darwinbox At Area DKI Jakarta, Indonesia
7+ years of experience in HR transformation & change management/HCM implementation and customer management roles / HR consulting roles
Configure and manage client’s instance on Darwinbox; Assist and Train clients to do it on their own
Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
Gather feedback on product experience during the entire customer lifecycle via targeted surveys
BA/PGDM (preferably in HR) or relevant work experience after BE/BTech
Act as a techno-functional consultant and provide recommendations on process
Customer Support Analyst Jobs
By Mari Works Solution At Jakarta Raya, Indonesia
Has a deep understanding of products or services offered by a company
Has related experience is a plus
Possess advanced Ms. Excel skills or formulas (sum, vlookup, pivot table, filter, countif, sumif)
Excellent communication, sales, and customer service skills
Handling end-to-end by helping client's inquiries based on the severity (client request, administration, and client complaint)
Coordinated with IT and Business teams regarding the issue
Customer Support Engineer Jobs
By Infobip At Area DKI Jakarta, Indonesia
Proactively suggest changes that improve internal processes, customer experience, and the quality of service we are provide.
A wide range of interests and working experience in these technologies: SQL, programming logic, and computer networks.
Genuine care for clients; looking to provide the best possible experience at all times.
Strong presentation skills and the ability to convey high-level concepts in a manner that is easily understood by clients.
Attend to & resolve customer inquiries and problems in a highly professional manner, in varying critical and non-critical situations.
Understand client needs and find workarounds when issues appear.
Customer Support Specialist Jobs
By Farmsco Indonesia At Banten, Indonesia
Minimum of 2 year of experience in AR administrative, numeracy and procedural skills
Employee (non-management & non-supervisory) specialized in Banking/Financial Services or equivalent is preferred.
Excellent computer skills, including advanced Excel and MS Office.
Experience in Animal Feed Industry / Feed Mill is preferred.
Conduct input processes and recapitulation of the general ledger/accounting ledger.
Create reports related to entry daily collection punctuation
Customer Support Jobs
By Rabbit Hole (PT Lubang Kelinci Indonesia) At Jagakarsa, Indonesia
 Excellent time management skills.
 Provide information & product knowledge to customer through social media chats.
 Min. 3 years experiences in related field as Customer Support / Social Media Admin.
 Strong leadership & problem-solving skills.
 Excellent communication & people skills.
 Managing real time correspondence with customer within all social media platform.
Customer Support L1 Jobs
By MyRobin.ID At Yogyakarta, Indonesia
Min. 1 Year of working experience in this field
Good customer service, multi-tasking and problem solving skills.
Ability to handling complain & maintaining a strong relationship with new customer from channel livechat and ticketing
Ability to using CRM tools (zendesk,salesforce, etc)
Customer Support Jobs
By Ximply At Jakarta Pusat, Indonesia
Experience min. 1 year in CS field
D3 / S1 graduates of all majors
Fluent in English is a plus
Respond to every complaint that comes from client
Approach client directly or through other media
Administering the handling of client complaints
Customer Support Jobs
By ruangnyaman.id At Bogor, Indonesia
Memiliki skill komunikasi yang baik
Diutamakan memiliki pengalaman minimal 1 tahun sebagai customer support
Menjaga sikap positif, empati, danprofesional terhadap pelanggan setiap saat
Menanggapi pertanyaan pelanggan dengan segera
Berkomunikasi dengan pelanggan melalui berbagai saluran
Menerima dan menyelesaikan keluhan pelanggan
Sop & Customer Support Jobs
By Bank Shinhan Indonesia At Jakarta, Indonesia

Company Description: Strategi bisnis Shinhan Financial Group adalah untuk menyediakan nasabah dengan berbagai macam kenyamanan dan kepuasan layanan melalui distribusi yang efisien dan khusus (bisnis ...

Communications Admin Support Consultant
By Palladium: Make It Possible At Area DKI Jakarta, Indonesia
Experience in handling administrative and secretarial duties in a project of similar size and scale.
Experience as a note-taker is preferred.
Proven ability to plan and manage schedules, files/databases, and working materials as well as to keep confidentiality of documents and information.
Experience in managing travel arrangements.
Experience in organizing and managing events.
Experience in managing simple budgets, basic procurement, processing expenditure, maintaining financial records, and preparing financial reports.
Customer Support Administrator Jobs
By A for Effort At Jakarta Raya, Indonesia
Candidate must be fluent in English
This is a full-time role, located at our offices in South Jakarta.
Candidate should be willing to work overtime and attend to inquiries outside of regular business hours.
this role is only open to candidates who are fluent in English
Customer Support Jobs
By Talent Insider At Jakarta Raya, Indonesia
Experience: Min. 1-year related experience as a Customer Support or Service
Knowledge of the Travel or Customer Service industry
Previous experience in providing operational support to end-users
Experience within the airline, travel, Help Desk, or Call Centre industry
Experience with IT Infrastructure, technology protocols, and Operating systems
Previous experience with GDS systems, and products Strong team performance experience
Customer Support Specialist Jobs
By G.A Studio Inc At Badung, Indonesia
1+ years of work experience in the video game industry
Knowledge in gaming, familiar with game platforms (Mobile, PC, Console).
Language: English (working proficiency) & Bahasa Indonesia
Familiar with CRM and Ticketing system
Familiar with the online gaming landscape in Indonesia
Able to work on-site in Bali, Indonesia
Marketing Support Consultant Jobs
By Prosple At Indonesia
Basic graphic design skills (social media assets etc)
Prosple is looking for a 100% remote marketing support consultant to join our team! 🚀
Exceptional initiative and the ability to take ownership of projects
To excel in this role, you will need:
Highly valued, but not a prerequisite:
Customer Support Specialist Jobs
By Buldantour At Jakarta, Indonesia
3.Excellent communication skills, both verbal and written
4.Ability to prioritize tasks, manage time efficiently and work under pressure
5.Attention to detail and strong organizational skills
7.Strong problem-solving and decision-making skills
Reply to customer chat on the Whatsapp
Coordination with our sales team
Customer Support Specialist Jobs
By Bersama Digital Data Centres (BDDC) At Jakarta Barat, Indonesia
Willing to work in shift, multitasking and Time Management
A strong working knowledge of computer systems, hardware, software and Microsoft Office skills.
At least 1- 2 years experience as a helpdesk or other customer support role.
Good problem-solving, analytical, and team-working skills
Having knowledge in data center industry
Customer Support Jobs
By PT Ada Ide Langsung Jalan At Malang, Indonesia
Memiliki pengalaman di bidang Customer Support/Customer Service/Public Relation minimal 1 tahun
Memiliki keterampilan komunikasi yang baik
Bisa bekerja dalam team, memiliki sikap positif, dan semangat belajar yang tinggi
Customer Support Jobs
By PT Global Inovasi Ventura At Sleman, Indonesia
Manage and follow up issues in ticket management system
Min D3, related technical support field, or equivalent job experience
Experience working as Customer Support or similar roles at IT Industry
Good analytics and problem solving skills
Assists Clients in understanding the product including training product and user knowledge
Fluent in English in both writing and speaking
Customer Support Specialist Jobs
By Locus At Jakarta Raya, Indonesia
Interacting with customers using telephone, email, and chat services to resolve complex support and various other account management functions.
Troubleshoot and help solve inbound customer inquiries, while providing exceptional service experiences along the way.
Execute on team initiatives to improve internal processes and our customer experience as a whole.
Must have excellent knowledge of business writing, grammar and mechanics used in speaking and writing with customers and co-workers
Demonstrable problem solving and troubleshooting skills, logical thought process.
Experience working with REST APIs is a plus
Customer Support (Mandarin) Jobs
By MIFX At Jakarta, Indonesia
Deal with customer complaints, provide a solution and offer alternatives within Company guideline policy.
Ability to demonstrate English & Chinese (Mandarin) written and verbal communication skills
Ability to demonstrate English & Chinese written and verbal communication skills
At least 1 year of working experience in the related field
We are looking for more talents to create a positive impact.
#SemudahItu join us and be part of Indonesia's next largest fintech company!

Are you looking for a job that offers a great work-life balance and the opportunity to help people? We are looking for an experienced Customer Support Consultant to join our team and provide exceptional customer service to our clients. If you have a passion for problem-solving and helping others, this could be the perfect job for you!

Overview:

A Customer Support Consultant is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information.

Detailed Job Description:

The Customer Support Consultant is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. They must be able to provide accurate and timely responses to customer inquiries, and must be able to effectively communicate with customers in a professional and courteous manner. The Customer Support Consultant must be able to work independently and as part of a team.

What is Customer Support Consultant Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment

What is Customer Support Consultant Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team

What is Customer Support Consultant Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software and tools

What is Customer Support Consultant Job Experience?

• Previous customer service experience
• Previous technical support experience

What is Customer Support Consultant Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot technical issues and provide solutions
• Provide product information and answer customer questions
• Resolve customer complaints and escalate issues as needed
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction