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Customer Services Specialist Jobs

Field Specialist - Wireline Services
By Baker Hughes At Balikpapan, Indonesia
Coaching, developing and mentoring junior members of the team to share knowledge and up-skill your team
Executing all responsibilities safely to ensure compliance with Managing Base Operations, Well Operations and Equipment and Logistics manuals
Have an Engineering degree or related subjects with at least 10 years relevant experience as Field Specialist
Demonstrate experience of leading, mentoring and motivating global teams to deliver multiple, successful customer projects
Be willing to gain industry experience and undergo additional product line training
Demonstrate experience with Exploration Logging program
Support Services Specialist Apac
By PT. CLS Argos Indonesia At Jakarta Raya, Indonesia
- Participate in requirements gathering and report it to the product teams
Your main activities will be to:
- Take charge of a close follow-up of the realization of service contracts,
- Train and inform customers about products and services, while providing business support
- Ensure the quality and relevance of the service from a business point of view
Finally, if team spirit is essential for you, that you are proactive, and that your
Assistant Customer Services Jobs
By Sibelco Group At Lembang, Indonesia
Data Management: Updates systems and shipment files to ensure the work trail can be audited if required  
Bachelor degree in Logistics, Business Administration, Transportation or other relevant field or equivalent by experience
OR prior experience in customer services or logistics role in an international environment
Handling and ensuring the correct workflow of external complaints
English – advanced verbal & writing 
Local language of the country of base and main operations – proficient verbal & writing
Financial Services Sales Specialist
By PT Jasa Teknologi Informasi At Area DKI Jakarta, Indonesia

At least 5 years of experience in Consulting Management / Consulting Technology and complex systems integration.

Has 15 years of experience in a Sales role / Business Development role, especially in Consulting services sales / IT sales

Customer Services Manager Jobs
By GRATYO® Group At Jakarta Raya, Indonesia
Memiliki pengalaman minimal 5 tahun sebagai Client Service & Relationship Manager atau pengalaman di bidang edukasi dan industri
Membangun dan memelihara hubungan dengan Client
Mengelola dan melatih para Client Service atau Customer Service
Merencanakan tujuan yang efektif bagi kepuasan pelanggan
Membuat dan merencanakan program Loyalty Client
Berinteraksi dengan Client, menjawab setiap pertanyaan Client, dan memberikan pelayanan yang sesuai
Customer Services (Mandarin) Jobs
By PT. Samyang Indonesia At Area DKI Jakarta, Indonesia
Good communication skills, customer relationship management skills and negotiation skills.
Responsible to follow up customers' requirements, including visa application, company registration and other businesses inquiry;
Experience in visa or tourism industry is preferred;
Responsible for the collection and review of relecant materials;
Keep abreast of visa trends and learn the latest visa information;
Maintain customer relationship and improve customer satisfaction;
Field Specialist Slickline - Wireline Services
By Baker Hughes At Balikpapan, Indonesia
Coaching, developing and mentoring junior members of the team to share knowledge and up-skill your team
Executing all responsibilities safely to ensure compliance with Managing Base Operations, Well Operations and Equipment and Logistics manuals
Have an Engineering degree or related subjects with at least 10 years relevant experience as Field Specialist
Demonstrate experience of leading, mentoring and motivating global teams to deliver multiple, successful customer projects
Be willing to gain industry experience and undergo additional product line training
Demonstrate experience with Exploration Logging program
Accommodation Services Specialist – German Speaker (Kuala Lumpur Based)
By Agoda At Area DKI Jakarta, Indonesia
Handle investigations-, finance related issues, rate calculation
Provide assistance to Market Managers with solving partner inquiries and other related tasks
Excellent written and verbal communication skills along with ability to convince
Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.
Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business.
Bachelor Degree or equivalent qualification.
Services Architecture Senior Specialist
By SAP At Area DKI Jakarta, Indonesia
Deep knowledge of project management skills
deep knowledge of project management skills
Manages projects, defines deliverables and provides definitive advice and interpretation of situations
Ensures that goals and milestones are met and approved budgets are managed appropriately
Manages projects of high volume or high risk/complexity
Depending on LoB has a PMI, Six Sigma or equivalent certification
Customer Services Marketing (Volunteer)
By SkilledUp Life At Indonesia
Knowledge of marketing principles and techniques, including content creation and social media management.
Strong organizational and time management skills
Proven experience in customer service or customer-facing roles, preferably in the education or technology industry.
Provide product information, troubleshoot issues, and offer solutions to customer problems.
Bachelor’s degree in Marketing, Communications, or a related field (or equivalent practical experience).
Excellent communication and interpersonal skills, with the ability to build rapport and empathize with customers.
Marketing Services Specialist Jobs
By VPlus Platinum 8 Indonesia At Jakarta Raya, Indonesia
Have time management skills in carrying out work that is adjusted to the set time and company needs
Strong analytical, communication, time-management and creativity skills
Time management and work prioritizing ability
Strong interpersonal communication skills and negotiation skills
A Bachelor degree, graduated from a reputable university or equivalent in any majors
Fresh Graduates are very welcome to apply
Customer Financial Services Rep
By Halliburton At Kota Tangerang, Indonesia

Full Time / Part Time:

Additional Locations for this position:

Support Services Specialist Jobs
By PT. CLS Argos Indonesia At Jakarta Raya, Indonesia
- Participate in requirements gathering and report it to the product teams
Your main activities will be to:
- Take charge of a close follow-up of the realization of service contracts,
- Train and inform customers about products and services, while providing business support
- Ensure the quality and relevance of the service from a business point of view
Customer Management Specialist Jobs
By Talent Insider At Jakarta Raya, Indonesia
More than two customer-management roles previously, such as voice of customer, experience design, customer care, customer intelligence, customer loyalty
Strong background in customer research and analytics techniques, customer strategy, process improvement, human-centered design and performance management
Manage And Improve Customer Relationship To Ensure A High Retention Rate Through Innovative Program
Proven ability to manage diverse efforts' synergies
Experienced in navigating ambiguity and change with an entrepreneurial mindset
Work experience in multiple P&L units or multiple functional areas, such as marketing, quality, service, etc
Business Development Specialist (Staffing Services)
By Lancesoft Indonesia At Indonesia
Assist in building and maintaining relationships with potential clients, including HR managers and recruiters
Scheduling appointments, preparing and delivering presentation to the client, having researched their business and requirements
Bachelor's degree or equivalent experience in Business
Min 2 years of sales or business development experience
Strong negotiation and persuasion skills
Strong analytical and problem-solving skills
Customer Fulfillment Specialist Jobs
By Pfizer At Jakarta Raya, Indonesia
Forward original approved invoice, SSPCP, PIB, and BPN to Finance.
Attaining export customer orders, and providing shipment plans based on ship-by date stated in the global ERP system /SAP.
Coordinating to arrange the shipment with internal party i.e. PPIC, warehouse and QA for product availability for the shipment.
Coordinating with the global nomination of a forwarder for shipment arrangement
Sales order processing to the system
Keeping high-level fill rate attainment for export customer
Ftp - Services Sales Specialist
By Tetra Pak At Area DKI Jakarta, Indonesia
Provide support in following areas: Maintenance, Selling Service, Service Contract Fulfilment, Mandatory Kits, Customer Management and Parts Supply Chain
Support Technical Account Manager in the preparation of sales strategy including analyzing sales opportunities using internal data sources.
 A university education with post-graduate/under-graduate in Engineering
Having an internship experience in production / process / manufacturing would be highly advantage.
Believe in team work and like to take the responsibilities
English (mandatory), any additional language skill will be added advantage.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an experienced Customer Services Specialist to join our team and help us provide the best customer experience possible. If you have a passion for helping people and a drive to exceed customer expectations, then this is the job for you!

Overview A Customer Services Specialist is responsible for providing customer service and support to customers. They are the primary point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing product and service information. Detailed Job Description A Customer Services Specialist is responsible for providing customer service and support to customers. They are the primary point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, providing product and service information, and providing technical support. They must be knowledgeable about the products and services offered by the company and be able to answer customer questions and provide solutions to customer problems. They must also be able to handle customer complaints in a professional and courteous manner. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Knowledge of computer systems and software
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Experience in a customer service role
Job Responsibilities
• Respond to customer inquiries and provide product and service information
• Resolve customer complaints in a professional and courteous manner
• Provide technical support to customers
• Maintain customer records and update customer information
• Monitor customer satisfaction and provide feedback to management
• Follow up with customers to ensure their satisfaction with the product or service