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Customer Excellence Jobs

Regional Service Excellence Jobs
By PT. XL Axiata Tbk At Jakarta Raya, Indonesia
Retail and digital sales management skill
Manage several Store (XL Center) & Subordinate to serve customer needs excellently
Exceptional customer service or sales skills
Strong leadership, communication, negotiation and collaboration skills
Min. 4 years relevant experience in Customer Service or Sales
Maintain & Ensure the Integrity of all Subordinate
Customer Excellence Associate Jobs
By Rukita At Area DKI Jakarta, Indonesia
Has 0-1 year experience in customer service
Passionate on making the customer experience a positive one
Have knowledge of company products
Handles inbound and outbound customer service calls, chats and emails
Resolves customer and driver concerns completely and accurately using available tools
Uses English and Bahasa in daily communications
Operation Excellence Jobs
By IFG Life At Jakarta Raya, Indonesia
Pendidikan: Min S1 di bidang Sistem Informasi / IT / Management / Bisnis
Pengalaman Kerja: 5 Tahun dibidang Audit (area Operasional merupakan nilai tambah), Governance, Risk Management di industry keuangan terkemuka
Melakukan kajian dan gap analysis atas efektifitas dan efisiensi di seluruh alur proses bisnis Unit Kerja Operations
Mengembangkan dan mengimplementasikan inisiatif process improvement yang sesuai dengan tujuan bisnis perusahaan
Menyusun desain, pengembangan, implementasi, dan komunikasi Pedoman/Kebijakan/SOP/Instruksi kerja Operations dengan berbasis manajemen risiko
Melakukan pembaruan dan perbaikan secara reguler terhadap pedoman/Kebijakan/SOP/Instruksi kerja seluruh unit kerja Operations dengan berbasis manajemen risiko
Operations Excellence Jobs
By Alner At Jakarta, Indonesia
Minimum of 3 years of experience in operations management or related roles, preferably within the consumer goods industry.
Strong knowledge of supply chain management principles, logistics operations, and inventory management.
Bachelor's degree in Business, Operations Management, Supply Chain Management, or a related field.
Experience in leading and managing teams.
Exceptional analytical, problem-solving, and decision-making skills.
Effective communication and interpersonal skills.
Operational Excellence Jobs
By Accord Innovations At Area DKI Jakarta, Indonesia
Minimum 1-year experience in Management Consulting with exposure to operations, maintenance, continuous improvement, or operational excellence.
Stringent Change Management and flexible communication skills
Strong Leadership and Project Management
Core Competencies (Knowledge, Skills & Characters)
At least 3-year experience in project planning and implementation, within the mining, other resources, or manufacturing industry
MBA with operation/business improvement experience is highly preferred.
Operations Excellence Consultant Jobs
By Accord Innovations At Jakarta, Indonesia
• Minimum 1 year-experience in Management Consulting with exposure to operations, maintenance, continuous improvement, or operational excellence.
• Stringent Change Management and flexible communication skill
• Strong Leadership and Project Management
• MBA with operation/business improvement experience is highly preferred.
• Wide experiences in industry and business practices
• Data-driven problem solving and analytical skills
Operations Excellence Consultant Jobs
By Accord Innovations At Jakarta Raya, Indonesia
Stringent Change Management and flexible communication skill
Strong Leadership and Project Management
Core Competencies (Knowledge, Skills & Characters):
Manage project deliverables to comply with PMO, Operations Excellence methodology and defined company standard
Manage the business improvement design and implementation, issues/concerns, resolutions to ensure its compliance with business strategy
Manage the communication of overall project plans, progress, and problems to stakeholders
Customer Escalation Jobs
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Ensure all interaction services normal and on target service level
Monitor and provide response for any escalation
Perform team monitoring and coaching to improve team performance
Coordinate with training team and Quality assurance for quality improvement
Customer Interaction Jobs
By UOB At Jakarta Raya, Indonesia
Manage and assist workload during peak time to maintain service to customer
Manage relationship with internal Contact Centre and external to follow up customer’s request and solve complaint.
Monitor and provide initial response for query from email and social media
Perform team monitoring and coaching to improve team performance
Coordinate with training team and Quality assurance for quality improvement
Representing team on project or initiative
Operations - Daily Excellence Staff
By Jago Coffee At Jakarta Raya, Indonesia
Membantu District Supervisor/Manager dalam mengumpulkan data harian operasional dari lapangan atau “Jagoan”
Membantu District Supervisor/Manager dalam memastikan “Event Jago Party” lancar
Melakukan pengecekan dan kontrol (check and control) dengan para “Jagoan”
Memastikan seluruh “Jagoan” sudah mengikuti standar penampilan, kebersihan, dan kelengkapan sesuai dengan SOP
Membantu mengatur dan memenuhi kebutuhan dan/atau keluhan “Jagoan”
Memiliki gelar D3/S1 (Jurusan manajemen/hospitality/tourism menjadi nilai plus)
Head Of Operational Excellence & Customer Excellence
By FIT HUB At Jakarta Selatan, Indonesia
Effective leader with strong communication skills & stakeholder management, and able to work cross functionally with multiple departments in parallel.
Oversight of customer journeys & experiences/needs balanced with operational/cost efficiency requirements
Develop the strategic plans to achieve continuous business improvement and focus on delivering the high quality customer experience and services.
Lead and manage projects for operational process improvement for cost efficiency and effectiveness.
Experience in dynamics, fast paced and high technology environments is highly preferred.
Extensive experience in assessing established projects or processes for effectiveness and in developing initiatives to support improvement.
Product Manager Customer Excellence
By eFishery At Indonesia
Understand and apply product management practice and ritual to daily work (e.g., PRD, product prioritization, etc)
Creating system to manage all complaints, suggestions, and inputs from users in upstream process
Bridging user's needs with other product managers in upstream ops to ensure the right prioritization
Understanding in customer experience is a huge plus
Together with customer excellence team, building an integrated customer support system
Understanding in supply chain process is a huge plus
Operations - Daily Excellence Staff
By Jago Coffee At Jakarta, Indonesia
Membantu District Supervisor/Manager dalam mengumpulkan data harian operasional dari lapangan atau “Jagoan”
Membantu District Supervisor/Manager dalam memastikan “Event Jago Party” lancar
Melakukan pengecekan dan kontrol (check and control) dengan para “Jagoan”
Memastikan seluruh “Jagoan” sudah mengikuti standar penampilan, kebersihan, dan kelengkapan sesuai dengan SOP
Membantu mengatur dan memenuhi kebutuhan dan/atau keluhan “Jagoan”
Memiliki gelar D3/S1 (Jurusan manajemen/hospitality/tourism menjadi nilai plus)
Senior Engineer Training Excellence
By Infineon Technologies At Batam, Indonesia
Experience in training management systems, and E-Learning management systems.
Ensure operator and technician training and certification in a timely manner.
Drive for an improvement project in training e.g. training paperless, skill matrix, etc.
Coordinator for green line training and certification.
Owner of Training Policy and Good Manufacturing Practice (GMP)
Coordinator for new project training e.g. SMART7, LSS, OneSAP, etc.
Customer Excellence Intern Jobs
By Dealls – Jobs & Mentoring (YC W22) At Indonesia
Maintain a high level of professionalism, empathy, and customer focus while interacting with customers to ensure a positive experience
Help in creating and maintaining a comprehensive knowledge base or FAQ resource to support customer inquiries
Complete administrative tasks such as data entry, documentation, and reporting as required
Strong verbal and written communication skills in English and Bahasa
Excellent interpersonal skills and the ability to build positive relationships with customers and team members
Strong problem-solving and critical-thinking skills, with the ability to analyze situations and provide appropriate solutions
Sales Excellence Specialist Jobs
By Shipper At Area DKI Jakarta, Indonesia
Collaborate with other teams such as marketing, operations, and finance to align sales strategies with broader company objectives.
5+ years of experience in Sales Operations, Sales Strategy, or a related field
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Experience with sales technology tools such as CRM and ticketing systems
Customer: Always Start with Customer First
Commercial Excellence Manager_Ardx
By Abbott At Jakarta Selatan, Indonesia
Championship of SFDC adoption, utilization as a part of daily sales management:
Drive company resources to fulfill contractual requirements including supply chain, training, manufacturing, quality systems, etc., training
Act as the primary client contact during all phases of the contract from client demand signals to delivery.
Ensure compliance with and delivery of all contractual commitments.
Monitor all clients supporting activity and provides regular updates within the company and with the client.
Oversees production on a daily basis with regard to key metrics in safety, delivery, cost and quality.
Cd Excellence Assistant Jobs
By Unilever At Kota Tangerang, Indonesia
Experience in implementing initiatives, great communication skills across stakeholders.
Collect data, manage approval process, weekly tracking, reward distribution.
5+ years of working experience in similar roles in Sales / Analyst preferable in FMCG.
Solid organizational skills and detail oriented.
Consistently create weekly reports for Scorecard.
Objectively calculate Incentives for CD & DSR Team.
Operational Excellence Consultant (Papua)
By Accenture Southeast Asia At Area DKI Jakarta, Indonesia

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than ...

Customer Happines Jobs
By Assist.id At Bandung, Indonesia

Company Description: Assist.id hadir sebagai solusi manajemen informasi fasilitas kesehatan Indonesia seperti Praktek Mandiri Dokter dan Bidan, Klinik Pratama dan Utama BPJS, Klinik Hemodialiis, ...