Customer Engagement Officer Jobs

Min 8 years experiences in drilling fluid, having excellent understanding in technical

Obtain Customer Acceptance of Delivery

Analyze Customer Contract Commercial Performance

Develop Consensus Unit of Activity Forecast

Develop Consensus Asset Demand Forecast

Develop Consensus Workforce Demand Forecast

Experience in content creation and management (eg. know how to create Content Plan, and schedule content)

Track customer interactions and feedback, and report findings to the management team.

Assist in day-to-day operational tasks including data entry, and reporting.

Create and manage high-quality content for customer engagement across various platforms.

Minimum 1 year of experience in a customer-facing role.

Exceptional communication and interpersonal skills.

Possesses relevant experience in operations especially in payment/settlement and third party management.

Support any operational activities or project management related to residual GCB portfolio post business divestiture period

Partner with local and regional business management team to ensure alignment of business goals

Communicate business knowledge, product knowledge, and requirements to business and internal support functions

Consistently demonstrates clear and concise written and verbal communication skills, experienced in dealing and working with various stakeholders

Manage any payment and settlement to be executed post divestiture for any short and long tail items related to GCB business.

Communicate business knowledge, product knowledge, and requirements to business and internal support functions

Consistently demonstrates clear and concise written and verbal communication skills, experienced in dealing and working with various stakeholders

2-4 years of relevant experience in similar industry, preferably banking industry

Possesses relevant experience in operations especially in customer servicing

Bachelor’s/University degree or equivalent experience

Assist development of new system that will be used as main platform for customer servicing model post OD1.

Communicate business knowledge, product knowledge, and requirements to business and internal support functions

Consistently demonstrates clear and concise written and verbal communication skills, experienced in dealing and working with various stakeholders

0-2 years of relevant experience in similar industry, preferably banking industry

Possesses relevant experience in operations especially in customer servicing

Bachelor’s/University degree or equivalent experience

Assist development of new system that will be used as main platform for customer servicing model post OD1.

Min. 1-2 years related experience in HR Culture & Engagement.

Excellent written and communication skills

Act as the Human Resources communications person in charge for the launch of special programs and events.

Support and maintain the employee engagement programs and initiatives that support organizational goals and culture.

Supports design and administration components for employee engagement surveys.

Bachelor Degree from reputable university in any major preferably in Communication or Design Communication.

Min. 1-2 years related experience in HR Culture & Engagement.

Excellent written and communication skills

Act as the Human Resources communications person in charge for the launch of special programs and events.

Support and maintain the employee engagement programs and initiatives that support organizational goals and culture.

Supports design and administration components for employee engagement surveys.

Bachelor Degree from reputable university in any major preferably in Communication or Design Communication.

Minimum 3 years of experience preferably in communications, graphical design, event management, or relevant areas; preferably 1 year NGO experience

Excellent communication skills including public speaking, networking, cross-cultural awareness and sound knowledge of using communication tools

Knowledge of, and interest in governance issues and the values of non-governmental organization

Experience in event planning and/or technical support to meetings and events

Flexibility to work additional/out of hours as necessary to fulfil the requirements of the role and willingness to undertake travel

Responsible for the stimulation of associative dynamics within the region

Minimum fresh graduate or less than 2 years experience

CRM/User Engagement Knowledge is preferred

Optimizations email and other relevant mediums on CRM campaigns based on performance metrics such as open rate and user cohort

Support the execution of the holistic CRM Marketing Strategy, in regard to multiple digital platforms and business goals

Delivered the online marketing team business challenges

Strong content background is preferred

Multi-tasking and time-management skills, with the ability to prioritize tasks

Experience working at Indonesia's no. 1 SaaS company

Get a min. 3-month period internship experience with your preferred team and role

Experienced in Creative Content Writing

Excellent written and verbal communication skills and must have a thorough understanding of digital marketing and strategy

Highly goal-oriented individual and have excellent communication skills

Corporate culture development data analysis and survey management.

Minimum education S1 all majors, preferably from Psychology.

Have minimum 2-3 years work experience especially in insurance industry.

Have good oral and written communication skills, and able to work in a complex environment.

Have experience in employee engagement & culture things.

Plan and coordinate employee engagement activities through survey, come up with data analysis and spearhead engagement programs.

Minimum education S1 all majors, preferably from Psychology.

Have minimum 2-3 years work experience.

Have good oral and written communication skills, and able to work in a complex environment.

Have experience in developing and delivering training materials.

Oversee the day-to-day operation of learning programs to ensure they are running smoothly and meeting quality standards.

Proactively identify and analyze problems, and apply creative solutions for continuous improvement.

Several years of sales and client management experience.

Deep understanding of Customer Experience solutions across the entire customer journey

Deep understanding of the SEA enterprise market especially around Experience in Commerce and Digital Marketing

Demonstrated active listening skills, highly consultative and solutions-oriented

Ability to manage a P&L, very good with numbers

Understand offerings deeply and pitch them to prospective clients

Familiar with CRM or customer management platforms and comfortable with the use of marketing technology

Work with the Customer Knowledge and Experience team to ensure clear customer journey and engagement path

Communicate benefits to customers to increase engagement and satisfaction with Zurich

Responsible for communications and campaigns to existing customers

Create and maintain relationships between Zurich and its P&C customers

Utilize input from data analytics segmentation to ensure relevant and motivating customer communications

Carry out any other duties that are requested by the Management from time to time.

Customer-oriented with good interpersonal and communication skills (oral and written)

Analytical and effective problem-solving skills

Able to work from home without any technical issues or other complications

Strong team player, self-motivated & reliable

Highly adaptable to a fast-paced & dynamically progressing environment

-Have a basic knowledge in copywriting skill

Now we're looking for candidates for the position of Customer Engagement Internship. If you were:

-Students / Bachelor's degree in any major (Fresh graduate are welcome to apply).

-Proficiency in Microsoft Excel such as Pivot, Hlookup, Vlookup, etc

-Able to start immediately with a minimum 6 months internship period

-Willing to work from office at Central Jakarta.