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Airport Concierge Jobs

Assistant Chief Concierge - The St. Regis Jakarta
By Marriott At Area DKI Jakarta, Indonesia
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.
Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.
Maintains knowledge of rooms and their locations, services and facilities of the hotel.
Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements
Airport Services Duty Supervisor
By Qatar Airways At Deli Serdang, Indonesia
Relevant Vocational, Tertiary or Trade qualification with minimum 4 years of job-related experience.
Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback
Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services
Manager in implementation of training and remaining sensitive in varying difficult situations at all times
Manage and train the ticketing team
Experience in a customer services role, out of which at least 1 year in Airport Operations of a leading airlines.
Airport Services Duty Officer
By Qatar Airways At Deli Serdang, Indonesia
Provides input and recommendations to management to improve the effectiveness of the daily operations.
Manage and control manpower on the shift in order to optimize utilization and to maintain staff’s morale and discipline.
Compiling a detailed station handling report for Airport Duty Manager on a shift basis.
Experience in an airline or a reputed GHA on a supervisory level.
Excellent English language communication knowledge.
Weight and Balance, Ramp handling, Dangerous Goods Regulation knowledge.
Airport Services Manager- Medan, Indonesia
By Qatar Airways At Deli Serdang, Indonesia
Proven experience in Crisis Management.
Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs. Good report writing skills.
Manages the daily operation and acts as liaison between airport service providers, government agencies and authorities, and senior management.
Provides inputs and recommendations to management regarding short and long-term service improvements/changes.
Experience at a Managerial role.
Relevant College or University qualification to min Bachelor's level
Airport Services Duty Supervisor - Jakarta, Indonesia
By Qatar Airways At Area DKI Jakarta, Indonesia
Relevant Vocational, Tertiary or Trade qualification with minimum 4 years of job-related experience.
Ensures all departments are aware of operational messages and requirements.
Experience in a customer services role, out of which at least 1 year in Airport Operations of a leading airlines.
Excellent skill to deal with Flight Delays, Disruptions D.N.B.s.
Ability to effectively manage mishandled services, including service recovery situations with customer.
Strong mentoring and coaching skills ability to train and develop subordinate’s skills to foster team work among team members.
Senior Airport Services Agent- Medan, Indonesia
By Qatar Airways At Medan dan Sekitarnya, Indonesia
DCS experience and knowledge of ticketing is an advantage for this job
Assist Passengers in regard to Entry Requirements, Visas, and Residence Permits. Carry out general profiling of passengers on need basis.
Excellent communication skills with fluency in English language.
Able to manage mishandled baggage services, including service recovery situations with customers.
Monitors all Gate and Check in activities ensuring the accurate, service oriented acceptance and boarding of passengers.
Ensure smooth handling of Customer service at the station.
Airport Services Duty Supervisor- Medan, Indonesia
By Qatar Airways At Medan dan Sekitarnya, Indonesia
Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback
Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services
Manager in implementation of training and remaining sensitive in varying difficult situations at all times
Manage and train the ticketing team
Relevant College or University qualification
Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
Airport Services Manager- Medan, Indonesia
By Qatar Airways At Medan dan Sekitarnya, Indonesia
Proven experience in Crisis Management.
Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs. Good report writing skills.
Manages the daily operation and acts as liaison between airport service providers, government agencies and authorities, and senior management.
Provides inputs and recommendations to management regarding short and long-term service improvements/changes.
Experience at a Managerial role.
Relevant College or University qualification to min Bachelor's level
Airport Services Agent- Medan, Indonesia
By Qatar Airways At Medan dan Sekitarnya, Indonesia
Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
Excellent communication skills with fluency in English language.
Good interpersonal skills and strong team orientation
Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
Assisting the Duty Officer in handling company materials and records
Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
Airport Services Duty Officer- Medan, Indonesia
By Qatar Airways At Medan dan Sekitarnya, Indonesia
Provides input and recommendations to management to improve the effectiveness of the daily operations.
Manage and control manpower on the shift in order to optimize utilization and to maintain staff’s morale and discipline.
Compiling a detailed station handling report for Airport Duty Manager on a shift basis.
Experience in an airline or a reputed GHA on a supervisory level.
Excellent English language communication knowledge.
Weight and Balance, Ramp handling, Dangerous Goods Regulation knowledge.
Concierge Manager Jobs
By KAJA Group At Denpasar, Indonesia
Min. Diploma from any major
Have highly effective relationships with Hotel Partners
Willing to be placed in Bali (SAVAYA)
•Managing reservation, concierge services and operations
•Ensure concierge services help guest with reservations and event activities
•Creating marketing plans to promote services and increase revenue through special events or promotions
Concierge & Administration – Villa Management Company (Umalas)
By High & Low Agency At Kerobokan Kaja, Indonesia
Proficiency in computer skills, including knowledge of relevant software applications.
Min. two years of related experience in a similar field.
Excellent written and verbal communication skills in English.
Strong organizational and planning abilities.
Previous experience in the hospitality or concierge industry preferred.
Professional and courteous demeanor with excellent customer service skills.
Concierge Jobs
By PT Grand Indonesia At Jakarta Raya, Indonesia
Outstanding customer services skill is required.
3. Kempinski Private Residences, a first-class serviced residential tower jointly managed with Kempinski Hoteliers.
Diploma (D3) or Bachelor's Degree from any major.
Understanding the essential of hospitality standards.
Fluent in English, both verbal and written.
Able to speak other international language.
Lead Concierge Jobs
By Conrad Bali At Bali, Indonesia
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
Check the Guest arrival reports in advance and VIP Guests and coordinate with the housekeeping team on room allocations.
Be responsible for special room assignments and suite occupancies.
Ensure all assigned rooms meet the highest standards and include all requested amenities before Guest arrival.
Concierge Jobs
By Conrad Bali At Bali, Indonesia
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
Check the Guest arrival reports in advance and VIP Guests and coordinate with the housekeeping team on room allocations.
Be responsible for special room assignments and suite occupancies.
Ensure all assigned rooms meet the highest standards and include all requested amenities before Guest arrival.
Head Concierge Jobs
By Conrad Bali At Bali, Indonesia
· Lead and manage the operational planning, continuous improvement and service quality of the Personal Concierge Team.
· Manage a team of vibrant, well-mannered and groomed individuals as per company standards.
· Be personally involved with arrangements for VVIP guests. Inspect suites when ready with amenities.
· Continually review and refine SOP's to suit actual operating conditions.
· Conduct regular departmental meetings, attend scheduled inter-departmental meetings and ensure relevant information is disseminated as required.
Conrad Bali - Concierge Agent
By Hilton At Denpasar dan Sekitarnya, Indonesia
Provide support to Management as required, in cases of emergency
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Positive attitude and good communication skills
Knowledge of the local area
Previous experience working in Concierge in a hotel environment
Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
Conrad Bali - Personal Concierge Manager
By Hilton At Denpasar dan Sekitarnya, Indonesia
Lead and manage the operational planning, continuous improvement and service quality of the Personal Concierge Team.
Directly responsible for the efficient and responsive operations of the Personal Concierge Team and fulfilling the operational requirement of the department.
Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.
Manage a team of vibrant, well-mannered and groomed individuals as per company standards.
Pays attention to details and have strong customer service skills.
Be personally involved with arrangements for VVIP guests. Inspect suites when ready with amenities.
Conrad Bali - Personal Concierge
By Hilton At Denpasar dan Sekitarnya, Indonesia
Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
Computer literate and able to navigate through the property management systems.
Previous experience in similar role.
Excellent personal presentation and communication skills.
Check the Guest arrival reports in advance and VIP Guests and coordinate with the housekeeping team on room allocations.
Be responsible for special room assignments and suite occupancies.
Airport Services Agent - Cairo
By Qatar Airways At القاهرة القاهرة مصر, Egypt, Arab Rep.
Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
Excellent communication skills with fluency in English language.
Good interpersonal skills and strong team orientation
Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
Assisting the Duty Officer in handling company materials and records
Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers

Are you looking for a job that allows you to travel the world and provide exceptional customer service? Look no further! We are looking for an Airport Concierge to join our team and provide outstanding service to our customers. As an Airport Concierge, you will be responsible for assisting passengers with their travel needs, providing information about the airport, and ensuring a smooth and enjoyable experience for all travelers. If you are passionate about customer service and have a desire to explore the world, this is the perfect job for you!

What is Airport Concierge job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Excellent communication skills
• Ability to work independently and as part of a team
• Knowledge of airport operations
• Knowledge of local area attractions and services
• Knowledge of airline policies and procedures
• Knowledge of customer service principles
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations

What is Airport Concierge job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous experience working in an airport or airline environment
• Knowledge of airport operations
• Knowledge of local area attractions and services
• Knowledge of airline policies and procedures
• Knowledge of customer service principles
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations

What is Airport Concierge job Knowledge?

• Knowledge of airport operations
• Knowledge of local area attractions and services
• Knowledge of airline policies and procedures
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of safety and security procedures

What is Airport Concierge job Experience?

• Previous customer service experience
• Previous experience working in an airport