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Airport Services Duty Officer- Medan, Indonesia
Company | Qatar Airways |
Address | Medan dan Sekitarnya, Indonesia |
Employment type | FULL_TIME |
Salary | |
Category | Manufaktur Komponen Penerbangan dan Dirgantara,Transportasi Kargo dan Paket,Maskapai dan Penerbangan |
Expires | 2023-09-23 |
Posted at | 8 months ago |
We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Medan, Indonesia as Airport Services Duty Officer.
- Petty Cash Custodianship, delegating duties of subordinates, monthly statistics.
- Manage and control manpower on the shift in order to optimize utilization and to maintain staff’s morale and discipline.
- Manage the utilization of petty case expenses and keep a track of petty case expenditure in line with standard financial procedures. Monthly reports, FFP enrolments, LPC checks.
- Responsible for the day-to-day operations and acts as liaison between airport service providers, and users.
- Provides input and recommendations to management to improve the effectiveness of the daily operations.
- Perform the Aircraft Turnaround Check (ATC) duty as assigned by the ASM to ensure safe operation of QR ground ramp product.
- Responsible to prepare monthly reports and LPC’s.
- Conduct briefing sessions for shift and GHA supervisors on a shift basis.
- Compiling a detailed station handling report for Airport Duty Manager on a shift basis.
- Responsible to resolve customer problems and complaints effectively liaising on a daily basis with all departments including Customer Relations to provide resolution for complaint handling.
- Operate aircraft cabin service doors from the outside where applicable to facilitate and reduce the associated safety risk of inadvertent slide deployment
- Responsible in ensuring passenger and aircraft handling practices confirm to the safety and security.
- Perform other department duties related to his/her position as directed by the Head of the Department
- Conducts spot-checks on to ensure adequate standards are maintained.
- High level computer literacy.
- Good understanding of Qatar Airways Conditions of Carriage, International Civil Aviation Safety and Security procedures in accordance with ICAO and IATA and local authorities.
- Must be able to perform duties under pressure while maintaining the highest levels of the customer service standards adhering to tight deadlines.
- Experience in an airline or a reputed GHA on a supervisory level.
- Flexibility to take up duty travel to out stations for covering various assignments.
- Bachelor's Degree
- Should have the legal rights to live and work in Indonesia.
- Weight and Balance, Ramp handling, Dangerous Goods Regulation knowledge.
- Excellent English language communication knowledge.
- 4 years relevant experience
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