Duty Manager Jobs

Company Description

Hotel Overview

Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter ballroom.

Duty Manager

To maintain the communication within different departments and ensure all departments deliver smooth operations to achieve guest satis To maintain the communication within different departments and ensure all departments deliver smooth operations to achieve guest faction while keeping guest safety as priority at all time. During night shift, is responsible to perform night audit and produce business reports as required.

What's In It For You

• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Opportunity to develop your talent and grow within your property and across the world!
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies

What You Will Be Doing

Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements.

• Handling guest complaints
• Perform night audit during Night duty
• Provide support to Front Office section.
• Initiate communication with other departments to ensure smooth operations

Qualifications

Your experience and skills include:

• Ability to work effectively and contribute in a team
• Multicultural awareness and able to work with people from diverse cultures
• Advance level of Opera PMS is a benefit
• Flexible and able to embrace and respond to change effectively
• Strong working knowledge of Microsoft Offices and Internet browser
• Self-motivated and energetic
• Ability to work independently and has good initiative under dynamic environment
• Good presentation and influencing skills
• Minimum of 2 years of relevant experience in the same position in 5 star hotel
• Service oriented with an eye for details
• Good interpersonal skills with ability to communicate with all levels of employees
• Bachelor Degree in Tourism Study or similar degree

Additional Information

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

"Why work for Accor?"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"