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Smelter Operation Readiness - Supervisor Sales

Company

Freeport Indonesia
Address Area DKI Jakarta, Indonesia
Employment type FULL_TIME
Salary
Category Pertambangan
Expires 2023-06-23
Posted at 11 months ago
Job Description
The purpose of this position:


Supervisor Sales is in responsible for creating all the paperwork required for sales operations (Contract, Sales Order, Invoice, etc.) in order to support the company in selling products to customers. Including all activities related to sales operation in PTS, MSP, and MMR


The key duties and responsibilities of this position:


  • Collaborate with Marketing teams to expand products brand presence, develop campaigns aimed at increasing awareness of products among potential clients
  • Communicate with customers to determine and address their needs, and providing them with positive customer experience
  • Provide feedback from customers regarding product quality and potential improvements to technical team and production team
  • Develop reasonable sales goals and metrics
  • Develop in-depth knowledge of company products.
  • Transact customers orders in accordance with contract terms and ensure orders are properly scheduled for delivery in SAP
  • Data entry into SAP for Sales & Marketing Department.
  • Maintain an accurate record of all products sales, customer complaints, and corrective actions
  • Maintain and manage customer data in commercial system to properly sales terms reflective of order to cash contractual obligations
  • Answer customers' questions and escalate complex issues to the relevant departments as needed
  • Develop and sustain long-lasting relationships with customers.


The key challenges in this position:


  • Ensure that all sales operations are successful.
  • Making sure that all the required documentation is ready for all products shipment.


The background, education, and work experience needed to succeed in this job are:


Minimum Education & Experience:


  • 2+ years of experience in Sales Administration / Sales Operation role
  • Bachelors degree in marketing / business / industrial engineering / or a related field.


Core Competencies (Knowledge, Skills & Characters)


  • Ability to budget and forecast sales plans
  • Mining sales experience is an advantage
  • Familiar with SAP System
  • Wide sales coverage optimization (creation of analytics models)


Dateline : 03 June 2023