Senior Learning Designer Jobs

Purpose of Position
The Senior Learning Designer role is responsible for the development of learning content (online and offline) alongside lead learning designers in the Jiva Academy team. This content could cover a variety of topics, including instructions on how to use specific features, through to how particular processes at Jiva work. Training follows the entire lifecycle of our users starting with onboarding training.
Jiva’s training journey is both online, and offline. For online, Jiva distributes training to users via a mobile based learning platform (JivaAcademy), that is linked to the primary Jiva applications. For offline, Jiva has a team of trainers who work directly with Jiva’s users to help them onboard into Jiva’s ecosystem and processes.
The main users that this role creates are internal employees, who are work with Jiva to deliver our services to farmers. Jiva has recently started development of internal training curriculums for various teams across Jiva; starting with the field and operations team. The Senior Learning Designer will be responsible for create the content for these internal users.
The Senior Learning Designer will collaborate with trainers, training support, and training executives to determine the gaps in the current training curriculum and course content. Post this, they will help re-develop the curriculum where required, and create assessments to better identify learning and retention gaps.
Key Accountabilities

• Applying tested instructional design theories, practice and methods
• Create exercises and activities that enhance the learning process and drive retention of information
• Creating engaging learning activities and compelling course content across online (eLearning) and offline training journeys
• Working with subject matter experts and identifying target audience’s training needs
• Conduct research and analysis on learners and content to identify potential gaps in the learning journey
• Create supporting material/media (audio, video, simulations, role plays, games etc)
• Maintain project documentation and course folders

Our Ideal Candidate is

• Has a background in developing training materials for mobile applications
• Able to speak and write English and Indonesian fluently.
• Is a purpose-driven individual with a deep alignment to our mission to help smallholder farmers
• Experienced in developing training materials for large contract workforces, and/or in-field operations (or sales) teams
• Eager to work in a rapidly changing, dynamic start-up environment;
• A self-starter who is able to work independently or with little supervision to achieve objectives
• Highly creative and understands how to apply psychology and learning methodologies to content to drive high retention and effectiveness
• Has used LMS (Learning Management System) in previous roles
• Experienced in producing training content (video, audio, gamification, etc
• Experienced in Instructional/Learning Design

Competencies

• Proficient in video editing, storyboarding videos, and script writing
• Minimum 3 years experience as an e-learning specialist / Instructions designer / Modul Developer / Learning Designer for a startup, technology company, or educational institution.
• Experienced in creating and owning content calendars, and ensuring timely delivery against deadlines
• Experienced in using LMS (Learning Management System)
• Fluent written and spoken English and Bahasa
• Bachelor’s degree in Education technology, Communication, or related field.

Key Performance Indicators & Conduct Requirements

• Variety of content developed
• Engagement rate of online training
• Module / online training video released
• Utilise other software / system that boost engagement rate
• Development of Jiva’s thought leadership, and participation in industry events and round tables
• Consistency of releasing the content