Personal Assistant To General Manager

A Personal Assistant to General Manager is responsible to provide the General Manager with administrative support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. Assumes full responsibility for all administrative duties in the Executive Office ensuring professional and timely execution of all tasks.

What will I be doing?

As a Personal Assistant to General Manager, you are responsible for performing the following tasks to the highest standards:

• Duplicates, copies and distributes and mails materials for the office
• Appropriate business use of telephone and voice mail system
• Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis
• Opens incoming mail, dates stamps, distributes accordingly
• Prepares and types correspondence and fairly complex numerical/financial reports as instructed
• Uses the property’s email system and maintains their email box, as is policy
• Maintains files and equipment in an orderly and professional manner
• Prepares correspondence on behalf of the management
• Routes mail, faxes and other printed matter
• Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate
• Sends outgoing mail both interoffice and outside of the hotel
• Scrutinizes daily VIP guests
• Schedules meetings and records meeting minutes
• Orders and maintains office supplies and equipment

What are we looking for?

A Personal Assistant to General Manager serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to sit for extended periods of time and continuously performs the essential job functions
• Prepare official correspondence on behalf of the managements to both internal and external communications verbally and in writing
• Ability to type 60 wpm
• Strong organization skills, multi-task oriented and good time management
• Two year similar experience
• Driving license and Car
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
• Ability to effectively transcribe information from handwritten memos and recordings
• Ability to read listen and communicate effectively in English and in writing, using correct grammar, spelling and sentence structure

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Garden Inn Jakarta Taman Palem

Schedule

Full-time

Brand

Hilton Garden Inn

Job

Guest Services, Operations, and Front Office